Dollar General
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About Dollar General
Dollar General in Jackson, MS, offers a variety of everyday essentials, including groceries, health and beauty products, and household items. It's a convenient spot for quick shopping trips, especially for those looking for affordable prices on common goods.
While the store can be busy due to its popularity, the atmosphere is typically casual and straightforward. However, some customers have noted mixed experiences with customer service, which can affect the overall shopping experience.
Located in a central area of Jackson, this Dollar General is easily accessible for local residents. Its convenient hours make it a go-to for those needing to pick up items quickly, especially during the week.
Editor's Review
The Dollar General in Jackson, MS, has earned a rating of 4.1 out of 5 from 236 reviews, suggesting that it has a solid customer base. However, the data tells a different story when examining specific complaints and praises. Many customers appreciate the store's proximity, as Jayla E. noted, 'it's the closest store to my house (4 min away),' making it convenient for local shoppers.
Despite this convenience, recurring issues plague the shopping experience. A significant number of reviews highlight poor customer service. For instance, Jacquline Burton expressed her frustration, stating, 'Destinee (manager) was the person that checked me out...whatever it rings up is what you get them for.' Such experiences seem to stem from a lack of staff training and responsiveness, as multiple reviewers indicated dissatisfaction with the store's management and staff attitudes.
The cleanliness of the facility also raised concerns, as several customers mentioned cleanliness issues and clutter. Krystal Wheat remarked, 'They do not go through the store and remove the sales tickets on time,' indicating inadequate oversight. However, some customers did note that the store is generally clean, albeit with room for improvement.
What We Like
- Convenient location for local shoppers
- Generally affordable prices on most items
- Some staff members are friendly and helpful
Room for Improvement
- Frequent issues with customer service and staff attitudes
- Inconsistent stock levels often leave customers disappointed
- Cleanliness could be improved
What Customers Are Saying
“If I could give this store a 0 I would. The customer service is horrible.”
— Jacquline Burton
“Good for the business, but bad for me Lol since it’s the closest store to my house.”
— Jayla E.
“Some of the women managers have attitudes and will not honor a discount sticker.”
— Krystal Wheat
What to Expect
- Expect a straightforward shopping experience with essential items available at low prices.
- The product selection can vary, and some items may be out of stock due to high demand.
- You'll find that prices are generally affordable, making it a budget-friendly option for everyday needs.
Google Reviews
If I could give this store a 0 I would. The customer service is horrible. Destinee ( manager) was the person that checked me out. Once I looked at my receipt and noticed the prices were wrong for 2 of the items ( more) that I had. I came back inside ...
I guess since a lot of people shop here, this Dollar General is always either low in stock or empty with certain items. Good for the business, but bad for me Lol since it’s the closest store to my house (4 min away) & the other stores are at least 15...
I really shop here because it's close. Some of the women managers have attitudes and will not honor a discount sticker if there is a discrepancy between the sticker price and what the cash register machine says. I have argued with them many times a...
This place is a dump. There's a giant hole in the parking lot that has been there for at least 2 years and will wipe out your wheel if you hit it. Pulled up tonight at 7pm and they were closed. A woman was out front to tell people they were closed bu...
The older guy on the register refuses to sell me Tylenol medicine even though I had ID. He accused me of buying it for my daughter. As long as I have ID it doesnt matter who I bought it for. Children get sick too. Because someone else abuses the syst...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, be prepared for the possibility of limited stock on popular items.
Try to visit during off-peak hours for a more pleasant shopping experience.
There's usually parking available nearby, so it's convenient to stop in and grab what you need quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM