Family Dollar
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About Family Dollar
Family Dollar in Chattanooga, TN is a discount store where you can find a wide range of household supplies, groceries, and seasonal items at great prices. They focus on everyday essentials, making it a convenient stop for budget-conscious shoppers.
Walking into this Family Dollar feels welcoming, with friendly staff members who greet you right away. Customers appreciate the upbeat atmosphere and the music that adds to the shopping experience, making it enjoyable to browse their selection.
Conveniently located on St. Elmo Ave, this store is easily accessible for local residents. You'll find ample parking available, making it simple to pop in for quick shopping trips.
Editor's Review
Walking into the Family Dollar on St. Elmo Ave in Chattanooga feels like stepping into a community hub. Many customers rave about the friendly staff, with Misty “Blue” Foreman declaring it the "best customer service out of all the Family Dollars" she's visited. It’s not just about groceries and household items here; it’s about a warm, welcoming experience. Sabrina Foreman shared that the store's vibe is enhanced by the music playing in the background, making shopping feel more like a pleasant outing than a chore.
However, not all experiences are rosy. Some customers have voiced frustrations, especially regarding a lack of consistency in service. One review mentioned a particularly upsetting encounter at the register, highlighting concerns about how customers were treated. This contrast raises questions about the staff's training and customer service approach. Overall, while the majority of reviews celebrate the helpfulness and cheerful demeanor of the staff, there are notable exceptions that could use attention.
What We Like
- Friendly and welcoming staff
- Clean and well-stocked environment
- Great prices on name brand products
Room for Improvement
- Inconsistent customer service experiences
- Reports of unpleasant interactions
What Customers Are Saying
“The best customer service out of all the Family Dollars that I have been in!”
— Misty 'Blue' Foreman
“Just walking into the store is a vibe... they always make me feel welcomed.”
— Sabrina Foreman
What to Expect
- Expect friendly greetings from the staff as soon as you enter the store.
- You'll find a diverse selection of products, including closeout deals and seasonal items.
- Prices are competitive, and there are smart coupons available for additional savings.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
- ✓Competitive prices on name brand snacks
Google Reviews
Love this place St. Elmo Ave store is the best!!! The best customer service out all of the Family Dollars that I have been in!!
Just walking into the store is a vibe. The crew that work here is awesome and I LOVE the music they play. They greet everyone as they enter and exit the store, they’re helpful and knowledgeable, and always have the most pleasant attitudes. I love sho...
The best Family Dollar in all of Chattanooga!!! Customer Sevice is Top Dollar!!!
I always come to this store when doing laundry but today was so upsetting especially as a Hispanic woman. I stepped out the line for just a minute to get a drink since someone was paying before us and my nephew was paying for his stuff before me. I c...
Absolutely the WORST and MOST DISGUSTING family dollar around the area. The workers don’t know how to do they job, they’re not only racist but they wanna pick sides when they don’t like someone. They would rather yell at scream at customers then to h...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If it's your first time, check out the weekly new inventory that arrives every Tuesday.
Try to visit during off-peak hours to enjoy a more relaxed shopping experience.
There's plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
