Dollar General

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★★★☆☆3.9
Dollar General in Chattanooga, TN

About Dollar General

Dollar General in Chattanooga, TN, is a convenient stop for a variety of everyday essentials. They offer a range of products, including groceries, household items, and health supplies, making it a go-to for quick shopping trips.

The shopping experience can be hit or miss, as some customers have noted issues with product organization and staff interactions. However, many appreciate the low prices and the convenience of finding what they need without a long trek.

Located in a busy area of Chattanooga, Dollar General is easily accessible for local residents. With ample parking, it's a practical choice for those looking to grab items on the go.

Editor's Review

Dollar General in Chattanooga, TN, has garnered a somewhat mixed consensus among its patrons, reflected in its average rating of 3.9 out of 5 based on 527 reviews. While some customers express satisfaction, others voice frustrations that may overshadow the positives. For instance, Jamie Harrison criticized, "The store absolutely shows you the definition of laziness," pointing to a lack of attention to product presentation. This sentiment resonates with others who mention disorganization and incomplete displays.

Staff interactions also surfaced as a repeated concern. A review from Tupac Shakur highlighted a problematic experience with an employee's attitude, stating, "She seems to be bothered with an attitude." Meanwhile, Zhene recounted a confusing policy regarding personal bags that left a negative impression. Yet, not all experiences are disappointing. Millie Buckner noted, "Store attendant was a very nice attractive black man... he let me use the restroom even though I had to go between carts of stock," showcasing moments of exemplary customer service.

Ultimately, Dollar General stands out for its affordability and convenience, ideal for quick shopping trips. However, the recurring issues with staff behavior and store organization require attention to enhance the overall customer experience.

Best for: This store is best for budget-conscious shoppers in need of quick essentials.

What We Like

  • Affordable prices
  • Convenient location for quick shopping
  • Some friendly and helpful staff members

Room for Improvement

  • Inconsistent staff attitudes
  • Store organization and product presentation issues

What Customers Are Saying

The store absolutely shows you the definition of laziness.

Jamie Harrison

She seems to be bothered with an attitude.

Tupac Shakur

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

The dark haired heavyset girl has a very odd personality.

Customer ServiceBelow Average

I was told he can't carry his over-the-shoulder bag.

CleanlinessMixed

I had to go between carts of stock.

ParkingBelow Average

Employees are parking in the handicapped spots.

Best for: Shoppers seeking budget-friendly options but may face service issues.

Insider Tips

Be prepared for potential service delays.

Check store policies on bag restrictions before visiting.

Visit when the store is less crowded for better service.

What to Expect

  • You might encounter some disorganization, so don't be surprised if items are not always neatly arranged.
  • Expect a decent selection of everyday items, including food, cleaning supplies, and personal care products.
  • Prices are generally low, making it a budget-friendly choice for shoppers.

Google Reviews

Jamie Harrison
Jamie Harrisona month ago
★★★☆☆

The store absolutely shows you the definition of laziness. Notice how the box was placed into the freezer without the contents of the box taken out to be sold. The box isn't what's being sold is the contents inside of it. Absolutely the epitome of la...

Tupac Shakur
Tupac Shakur5 months ago
☆☆☆☆

The dark haired heavyset girl has a very odd personality. I don't know what the issue is. I try not to interact with her whatsoever. I've asked questions before and she seems to be bothered with an attitude. Came in this morning on September 27,25 an...

_Zhene
_Zhene2 years ago
☆☆☆☆

January 21, 2024, a little after 1030AM, my family and I were heading to church, and we realized that we had left diapers for our youngest at home. My husband pulls up to Dollar General, walks into the store, and immediately walks out because he was ...

Millie Buckner
Millie Buckner4 years ago
★★★★★

Was very pleased with my visit even though they were out of what I needed. Store attendent was a very nice attractive black man who's name I wish I had gotten. He let me use the restroom even though I had to go between carts of stock. Hope he sees th...

Marie Warnock
Marie Warnock6 months ago
★★☆☆☆

The employee are parking in the handicapped parking spots the should be tow and ticket

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, it might help to make a quick list of what you need to save time.

Try to visit during non-peak hours, like early mornings or late evenings, to avoid crowds.

There's often plenty of parking available, so you shouldn't have trouble finding a spot.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews