Dollar General
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About Dollar General
Dollar General in Chattanooga, TN, is a convenient spot for picking up everyday essentials at affordable prices. They offer a variety of products ranging from groceries and household items to health and beauty supplies.
Despite its potential, the store has faced criticism for cleanliness and organization. Many customers have reported a cluttered shopping experience, which can be off-putting for those looking for a quick and pleasant visit.
Located in a bustling area, this Dollar General is easily accessible with ample parking available. However, it's worth noting that the store's hours can sometimes lead to frustration, as some customers have experienced delays in opening.
Editor's Review
Dollar General in Chattanooga, TN, is a mixed bag, and that’s putting it lightly. With an overall rating of 3.8/5 from 421 reviews, the store has its share of loyal customers and a legion of frustrated ones. Many shoppers are outraged by the disarray they encounter. Kalisa Brown's blunt assessment hits home: 'This store is filthy. I mean just atrocious.' Opened food items, trash scattered everywhere, and a general sense of neglect abound.
Customers also voice frustration over unreliable store hours. One reviewer mentioned, 'Their store hours are from 8 a.m. to 9 p.m., but the employees... think they should be allowed to close... earlier.' This inconsistency leaves shoppers feeling annoyed and disrespected.
However, it’s not all doom and gloom. Amid the chaos, there’s a glimmer of hope in the form of a standout employee who consistently delivers good customer service. As one customer noted, 'this one person always seems to be by herself but always happy and professional.' This highlights a key point: while the store has major issues, individual staff members can still make a positive impact.
What We Like
- Occasional excellent customer service from some employees
- Convenient location for quick shopping needs
- Affordable prices on household essentials
Room for Improvement
- Store cleanliness is often criticized
- Inconsistent adherence to posted store hours
- Rude staff attitudes reported by multiple customers
What Customers Are Saying
“This store is filthy. I mean just atrocious.”
— Kalisa Brown
“Their store hours are from 8 a.m. to 9 p.m., but the employees... think they should be allowed to close... earlier.”
— Freethinking Progressive
What Shoppers Say
Based on analysis of 5 customer reviews
“This store is filthy. I mean just atrocious.”
“Staff is extremely rude.”
“Employees...closing 30 to 45 minutes earlier.”
“No merchandise what so ever on the shelves.”
Insider Tips
Visit when the store first opens to avoid closures.
Check the store's cleanliness before shopping.
Be prepared for limited selection and stock.
What to Expect
- Expect a no-frills shopping experience primarily focused on convenience and affordability.
- The product selection can be hit or miss, with some shelves often lacking stock or organization.
- Pricing is generally low, making it a popular choice for budget-conscious shoppers.
Google Reviews
Here we are after 8:20 and they are still not open. Over 5 cars have left the parking lot 1 older gentleman walked here i had to let him sit in my car to keep warm.... DO BETTER!
This store is filthy. I mean just atrocious. I live close to this location and I always go in thinking “maybe they cleaned up today”. No. They never clean. There are product open and half eaten on the shelves. Drink cans & bottles are just spilled o...
I would rate lower but can't this store is out of control for real no merchandise what so ever on the shelves there is freight all down the isles went there one day it was closed stuff is just everywhere worst site I've ever seen at a store and the e...
Staff is extremely rude. Most act like they dont even want to be there. 1 employee actually goes out of her way to help customers. Helping them find what they're looking for and offering them a buggy. Every time i go in this store, no matter how non...
This location’s employees refuse to abide by or comply, with any consistency, about the store policy in keeping the store’s own schedule. Their store hours are from 8 a.m. to 9 p.m. But the employees there (or specific individuals who are employed th...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, it might help to have a list of what you need to make your trip more efficient.
Try to visit during off-peak hours to avoid the rush and potential stock issues.
There's plenty of parking available, but be prepared for a less-than-ideal shopping environment based on customer feedback.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
