Dollar General
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About Dollar General
Dollar General in Chattanooga, TN offers a wide range of everyday products, from groceries to household essentials. Customers can find items like snacks, cleaning supplies, and health products all under one roof, making it a convenient option for quick shopping trips.
While some shoppers have noted that the store can be a bit cluttered or dirty at times, many appreciate the friendly and helpful staff. The atmosphere is generally casual, and it's a popular spot for locals looking for affordable goods.
Located conveniently in Chattanooga, Dollar General is easily accessible for residents and visitors alike. The store's hours are accommodating, making it a go-to choice for last-minute shopping needs.
Editor's Review
With an overall rating of 4.0 out of 5 from 426 reviews, Dollar General in Chattanooga, TN, presents a mixed yet generally favorable experience for its customers. A significant portion of reviews highlights the friendliness of the staff; one customer, Judith Baker, noted her visit as 'very productive' and appreciated the help from the clerk. However, the data tells a different story when it comes to store cleanliness and customer service consistency, as some reviews describe the store as 'very dirty' and report unhelpful staff interactions. Nena Cannon's experience underscores this inconsistency, mentioning that multiple calls to different locations went unanswered, leading to frustration.
While shoppers often find good deals on items like books and toys, as indicated by Faye Ridley's positive mention of prices and trading options, complaints about pricing discrepancies are troubling. Christopher Seago detailed a troubling incident where the price at the register did not match the shelf tag, ultimately resulting in being asked to leave the store. This incident raises questions about training and consistency in price management.
Overall, Dollar General stands out for its affordability and the approachable nature of its employees. Yet, for those seeking a polished shopping experience, the store may fall short.
What We Like
- Friendly and helpful staff
- Affordable prices on various items
- Good selection of products
Room for Improvement
- Inconsistent cleanliness
- Unreliable customer service response
- Pricing discrepancies reported
What Customers Are Saying
“I found it a very productive trip & the clerk was friendly & helpful.”
— Judith Baker
“The staff is great at all the locations I have visited.”
— Nena Cannon
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff was nice”
“Very dirty store”
“Price on the shelf didn't match”
“Found what I needed & a few great deals”
Insider Tips
Call ahead to check item availability
Visit early in the morning for less crowded stores
What to Expect
- Expect friendly service from the staff, who are noted for their helpfulness.
- The store carries an array of products, including food, cleaning supplies, and personal care items.
- Prices are generally low, making it a budget-friendly option for shoppers.
Google Reviews
Very dirty store...but the staff was nice😊
The staff is great at all the locations I have visited . But as a consumer sometimes I make calls to certain stores about item before I make a trip . I've called dollar general 5 times in the course of a day at 2 different locations and not one store...
Books and records was what i was looking for. I was happy with the prices. The employees were nice. I plan to trade some items for a store credit next time. I have books, new box games, and a xbox 360 to trade. I want to get my daughter one of their ...
If I could leave zero stars I would, the price on the shelf didn't match what they rang my coffee up at, when I questioned the manager (little white girl named Shelby) about the price I was kicked out of the store for getting an attitude when I was c...
Visited a Chattanooga,TN location as I needed a few things & wanted to check out any post Christmas sale items. I found what I needed & a few great deals along the journey through the store. It was early morning so they were busy stocking the shelves...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the store layout to find what you need more easily.
Try to visit during off-peak hours to avoid crowds, especially if you're looking for a quick shopping trip.
There's usually parking available nearby, so you won't have to worry too much about finding a spot.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
