Dollar General

Open Now
★★★★4.0
Dollar General in Knoxville, TN

About Dollar General

Dollar General in Knoxville, TN, offers a wide range of everyday essentials at budget-friendly prices. Whether you're looking for groceries, household items, or personal care products, you'll find plenty of options to choose from.

The atmosphere inside the store is typically casual and convenient, making it easy to grab what you need quickly. However, some customers have mentioned mixed experiences with staff interactions, which can affect the overall shopping experience.

Located in a bustling area of Knoxville, this Dollar General is easily accessible with ample parking available. It's a convenient stop for those living nearby or anyone passing through who needs to pick up a few items.

Editor's Review

Dollar General in Knoxville, TN, has carved out a niche as a go-to spot for affordable everyday necessities, but the overall experience isn’t without its bumps. With an overall rating of 4.0 out of 5, many customers appreciate the variety of products available, from household items to groceries. As one loyal shopper expressed, their loyalty stemmed from the store's prices, which consistently beat competitors. However, this same loyalty can quickly turn sour when customer service issues arise. Numerous reviews highlight negative interactions with staff, such as the experience shared by Jocelyn Foster, who recounted being met with rudeness instead of assistance when trying to shop close to closing time.

Another recurring theme among reviewers is the frustration over employee attitude. For instance, Trikiya Quriaee described encountering a sarcastic cashier who seemed to harbor a deep disdain for his job. These negative experiences can overshadow the positives, making it clear that while the prices may attract shoppers, the atmosphere can drive them away.

Best for: Budget-conscious shoppers seeking convenience and variety in their purchases.

What We Like

  • Affordable prices on everyday items
  • Wide variety of products available
  • Convenient location for local shoppers

Room for Improvement

  • Inconsistent customer service
  • Rude staff interactions reported by multiple reviewers

What Customers Are Saying

I will notify corporate. Enough said.

Ashley Denny

The shirt guy with the hippy brown hair is a sarcastic rude exhaust for a human being.

Trikiya Quriaee

What Shoppers Say

Based on analysis of 5 customer reviews

StaffPoor

Employee was extremely rude!

Customer ServicePoor

I got disrespected by some blonde headed lady

HoursBelow Average

Closes at 8 p.m., not 9 p.m.

Best for: Shoppers seeking low prices but may encounter unfriendly staff.

Insider Tips

Check store hours before visiting to avoid disappointment.

Be prepared for potential rudeness from staff.

What to Expect

  • Expect a straightforward shopping experience with a focus on convenience and affordability.
  • You'll find a diverse selection of products, from snacks to cleaning supplies, all available at low prices.
  • Pricing is competitive, making it a great option for budget-conscious shoppers looking for good deals.

Google Reviews

Carly Denny
Carly Dennya month ago
☆☆☆☆

I've been very loyal to this dollar store and spent lot of money here but today is my last because I got disrespected by some blonde headed lady at the cashier because I bring in my shopping cart and wouldn't leave it upfront for someone to steal my ...

Trikiya Quriaee
Trikiya Quriaeea month ago
☆☆☆☆

The shirt guy with the hippy brown hair is a sarcastic rude exhaust for a human being and clearly hates his job and life itself. Good luck dealing with him when he actually works the cashier. He needs to find a new profession.

skylinestwin
skylinestwin5 months ago
☆☆☆☆

Just got called a white cracker bc I was shopping and almost done and it was 8:59 and he closed at 9 no respect for nothing now a days he will reap what he sows

Ashley Denny
Ashley Dennya month ago
☆☆☆☆

I will notify corporate. Enough said.

Jocelyn Foster
Jocelyn Fostera year ago
☆☆☆☆

Employee was extremely rude! We are from out of town, came for our anniversary. We wanted to go swimming so we looked up a DG and it pulled up Elm St. And said it closes at 9 p.m. We went to get goggles, got there at 8:11 p.m. pulled on door and it w...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to familiarize yourself with the store layout to find what you need quickly.

Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds and long lines.

There's usually plenty of parking available, so don't worry about finding a spot when you arrive.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews