Dollar General

Open Now
★★★★4.2
Dollar General in Knoxville, TN

About Dollar General

Dollar General in Knoxville, TN, offers a variety of products ranging from groceries to household essentials, making it a convenient stop for everyday needs. You'll find items like snacks, cleaning supplies, and personal care products all at affordable prices.

The atmosphere is typically friendly and welcoming, with staff members who work hard to keep the store clean and organized. While some customers have reported issues with store hours, many appreciate the helpfulness of the employees when they visit.

Located in a convenient area of Knoxville, the store is easily accessible for both locals and visitors. There's ample parking available, making it a hassle-free stop for anyone in the neighborhood.

Editor's Review

If you're searching for convenience in Knoxville, TN, Dollar General might just be your go-to spot. With an overall rating of 4.2 out of 5, this store offers a mixed bag of experiences. Many shoppers rave about the friendly and hardworking staff. As Marla McClain enthusiastically noted, 'The staff work very hard. They are always friendly and helpful.' It's clear that when the employees are on the floor, they contribute positively to the shopping experience. However, consistency seems to be a challenge; several customers expressed frustration over inconsistent hours and management issues. Mary Travis reported, 'Today I visited their store at 8:30 a.m. and it was closed,' leaving her wondering about the reliability of this location.

Another common theme is the discomfort some shoppers feel regarding store policies. David shared his discontent about being asked to leave his backpack at the counter, stating, 'I have my stuff in it, and I don't want it out of my sight.' These mixed signals can sour the experience. While the store's layout and product offerings generally receive a thumbs up, the inconsistent staffing and management issues are serious points of contention.

In conclusion, if you're looking for a place to grab essentials and interact with dedicated staff, Dollar General in Knoxville has potential. Just be prepared for the occasional hiccup!

Best for: This store is best for locals looking for a quick and affordable shopping experience.

What We Like

  • Friendly and hardworking staff
  • Wide variety of essential products
  • Affordable prices

Room for Improvement

  • Inconsistent store hours
  • Management issues reported by customers

What Customers Are Saying

The staff work very hard. They are always friendly and helpful.

Marla McClain

Today I visited their store at 8:30 a.m. and it was closed.

Mary Travis

I have my stuff in it, and I don't want it out of my sight.

David

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

The staff work very hard. They are always friendly.

HoursBelow Average

Twice now I have visited this store only for it to be closed.

ManagementBelow Average

Horrible management, told my fiancé to expect a call.

Customer ServiceBelow Average

Tasha your store clerk was extremely RUDE.

Security PoliciesBelow Average

Made me take my backpack off and leave it with him.

Best for: Customers seeking budget options but wary of inconsistent service.

Insider Tips

Check store hours before visiting to avoid closures.

Be prepared for potential rude interactions with staff.

Consider leaving bags at home to avoid security checks.

What to Expect

  • Expect a friendly shopping experience with hardworking staff ready to assist you.
  • You'll find a good selection of everyday items at this Dollar General store.
  • Prices are quite affordable, making it a great option for budget-conscious shoppers.

Google Reviews

Mary Travis
Mary Travis5 months ago
☆☆☆☆

Twice now I have visited this store only for it to be closed after it's supposed to be open. Today I visited their store at 8:30 a.m. and it was closed. This is extremely unprofessional and I'm left wondering if all these newly opened locations will ...

Jay S
Jay S5 months ago
☆☆☆☆

Horrible management, told my fiancé to expect a call back this week, then proceeded to hire someone else, great way to lie guys, just shows they don’t know what they’re doing in the slightest, the managers name is Christina

Marla McClain
Marla McClain5 months ago
★★★★★

The staff work very hard. They are always friendly and helpful

David
David2 years ago
☆☆☆☆

It's an ok Dollar General, aside from one issue. I'm not going back to this location, because the last time I was there the employee at the front counter made me take my backpack off and leave it with him. The obvious reasoning is this was an effort ...

Amy Martin
Amy Martin2 years ago
☆☆☆☆

Tasha your store clerk was extremely RUDE. Now I understand that things happen and technology loves to fail at the most inopportune times but leaving patrons locked outside in the cold during business hours instead of explaining to potential customer...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, keep an eye out for any signage that might indicate special deals or promotions.

Try to visit during off-peak hours to avoid crowds and ensure better service from the staff.

There's plenty of parking available, so you shouldn't have trouble finding a spot when you arrive.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews