Dollar General

Dollar General in Knoxville, TN, offers a unique shopping experience that balances convenience with affordability. Customers rave about the cold beer selection right at the entrance, catching many off-guard with its freshness. As Dennis Kelly put it, 'the beer cooler was right at the front door and it’s the coldest beer.' Shoppers appreciate the ability to get cash back without any ATM fees, which adds an extra layer of practicality, as Robert Carr mentioned in his review. These features make it a go-to place for quick purchases and everyday essentials.

However, the store isn't without its issues. Several customers have pointed out that the store has inconsistent hours, leading to frustration when they arrive only to find it closed despite signs indicating otherwise. Anonymous 100, for instance, noted, '8pm and yall aren’t open but yet says you are open.' Another common complaint revolves around the staff's attitude, with some shoppers reporting unhelpful interactions at checkout. Eddie Fields shared a disappointing experience with a cashier, saying, 'The woman at the cash register was griping about another manager.' This indicates a need for improvement in customer service.

Overall, Dollar General stands out for its accessible pricing and essential offerings, but potential shoppers should be prepared for mixed service experiences. Given the positive feedback about cash back options and beer availability, it’s a solid choice for those seeking convenience and savings.