Dollar General
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About Dollar General
Dollar General in Knoxville, TN offers a wide range of products including groceries, household items, health and beauty supplies, and more, all at affordable prices. It's a convenient stop for everyday essentials, making it a popular choice for locals looking to save time and money.
The atmosphere in the store is generally lively, with a clean layout that allows for a quick shopping experience. While some customers have noted that the store can get a bit cluttered, many appreciate the friendly service when it's available.
Conveniently located in Knoxville, this Dollar General is easily accessible for residents in the area. Its extended hours make it a great option for those who need to shop later in the day.
Editor's Review
Visiting Dollar General in Knoxville, TN, can feel like stepping into a familiar neighborhood shop, where you might find everything from snacks to household essentials. Many customers appreciate the cleanliness of the store and the helpfulness of the staff. As Christopher Sutton pointed out, it’s 'a lively atmosphere' where shoppers can quickly find what they need. However, not every visit is perfect. Some have noted issues with cluttered aisles and stock shortages, making it challenging to locate certain items. Timothy Spence mentioned that while the staff was friendly, the store was 'a bit cluttered,' impacting the overall experience.
Customer service is a mixed bag at this location. While some cashiers, like Georgia, receive praise for their friendliness and knowledge, others have come across as less than enthusiastic. A particularly grumpy cashier left a negative impression on one reviewer who felt ignored during their checkout. These inconsistencies highlight a need for better training or perhaps a new approach to employee morale.
Overall, Dollar General stands out for its convenient location and friendly faces, but occasional chaos and service hiccups can mar the shopping experience. If you’re in a pinch and need a few essentials without much fuss, this store can definitely meet the mark.
What We Like
- Clean and well-maintained store
- Friendly and helpful staff
- Convenient for quick shopping trips
Room for Improvement
- Cluttered aisles can make navigation difficult
- Inconsistent customer service experiences
What Customers Are Saying
“'This location seems to be managed well. Love this location.'”
— Christopher Sutton
“'Shout out to Georgia! She was very friendly, helpful, and knowledgeable about the sales.'”
— Tiffany Egan
What to Expect
- You'll find a variety of everyday essentials at Dollar General, making it a convenient stop for quick shopping.
- Product selection can vary, so it's a good idea to check for specific items ahead of time.
- Prices are generally very affordable, making it a great option for budget-conscious shoppers.
Google Reviews
Very good service and clean store. Good experience. Seemed to be a lively atmosphere and was well laid out. The flow of item location really made it a quick and easy experience. I was in and out and got what I needed in what felt like was a quick and...
The cashier acted like she was completely miserable like she'd rather be eating broken glass. When I asked about sliding my card she stood there staring at me unresponsive. I repeated myself & she still just stood there staring. If you're that misera...
This Dollar General was clean but a bit cluttered, which made it a little tough to navigate. A lot of shelves were missing product, so I wasn’t able to find everything I needed. That said, the staff was friendly and helpful, which made the experience...
Shout out to Georgia! She was very friendly, helpful, and knowledgeable about the sales.
This place used to be a really nice dollar general. The people were very nice, personable folk. Now, it is strictly self-checkout and they are currently unable to take cash as payment. When I came in, there was only one of the two self-checkout regis...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the layout to find what you need quickly.
Try to visit during off-peak hours to avoid crowds and have a more relaxed shopping experience.
There's usually ample parking available, but consider going early to snag a good spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
