Dollar General
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About Dollar General
Dollar General in Knoxville, TN, offers a wide range of everyday essentials at affordable prices, making it a convenient stop for groceries, household items, and health products. The store aims to provide a budget-friendly shopping experience for families and individuals alike.
Customers often mention the helpfulness of the staff, including the new manager who brings a positive and fun atmosphere to the store. While the store's cleanliness has been called into question by some, many appreciate the friendly interactions they've had during their visits.
Located in a central area of Knoxville, Dollar General is easily accessible, making it a quick stop for anyone in need of groceries or household supplies. The store's extended hours cater to busy schedules, but it's advisable to check the closing time as some customers have reported inconsistencies.
Editor's Review
Dollar General in Knoxville, TN, has an overall rating of 4.0 out of 5, supported by 673 reviews. This store garners praise for its friendly staff and helpful service, but it also faces significant complaints about cleanliness and operating hours. Customers appreciate the engaging and humorous demeanor of employees. As Aura-Fierce observed, 'Great people very helpful and willing to help. The new manager is awesome.' However, contrary to this positive note, several reviewers expressed dissatisfaction with the store's cleanliness and adherence to its published hours. Amandy Martin's experience highlights a troubling issue: 'This place is horrible, unprofessional, and EVIL!!!!' It seems that while some staff members create a welcoming atmosphere, the store's overall condition leaves much to be desired.
Frequent complaints about cleanliness are echoed across multiple reviews. Carolyn Jackson stated, 'This place is filthy.' Such reports indicate a need for management to address cleanliness standards proactively. Additionally, reviews suggest that closing hours might not be strictly observed. Josh Marcum noted, 'Hours on door and website says 10:00pm. I've been here 3 separate times and they have been closed down before 9pm.' This inconsistency can lead to customer frustration, especially for those relying on the store's late hours for convenience.
What We Like
- Friendly and helpful staff
- Engaging and humorous employees
- Convenient location for basic shopping needs
Room for Improvement
- Store cleanliness is frequently criticized
- Inconsistent adherence to posted hours
What Customers Are Saying
“Great people very helpful and willing to help. The new manager is awesome.”
— Aura-Fierce
“This place is filthy.”
— Carolyn Jackson
What Shoppers Say
Based on analysis of 5 customer reviews
“Great people very helpful and willing to help.”
“This place is filthy.”
“They like to close early & not follow store hours.”
Insider Tips
Visit during the day to avoid early closures.
Check cleanliness before shopping, as it may vary.
What to Expect
- You'll likely find a friendly staff ready to assist you with your shopping needs.
- The store carries a diverse selection of products, making it a one-stop shop for many everyday essentials.
- Pricing is generally low, allowing shoppers to stick to their budgets while getting the items they need.
Google Reviews
Great people very helpful and willing to help. New manager is awesome she's funny and always ready to help or answer questions. The new employees are funny and they have a good time with each other at the same time very hard working.
This place is horrible, unprofessional, and EVIL!!!! I am not from this states an just moved here due to a previous horrible incident. Now this, I’m not satisfied on how this place operates due to being falsely accused of stealing and trespassing. I...
Not only is is it filthy but they like to close early & not follow store hours. The doors were locked, 7 mins before closing and I had a delivery & a personal order I had to get. You just don't do that!
This place is filthy. Floor from front to back are nasty Stuff throwed all over the floor products in disarrayed. I've only seen one person in there and she is always at the checkout. It needs to be shut down until it's brought up to standard. It's d...
Hours on door and website says 10:00pm I've been here 3 separate times and they have been closed down before 9pm.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the store layout to find what you need quickly.
Try to visit during non-peak hours to avoid crowds and ensure a more pleasant shopping experience.
Look for nearby parking options, as the store's location can get busy, especially during evenings and weekends.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
