Dollar General

Open Now
★★★★4.0
Dollar General in Knoxville, TN

About Dollar General

Dollar General in Knoxville, TN, is a convenient spot for everyday essentials, offering a variety of groceries, household items, and personal care products. It serves as a one-stop shop for those looking to grab items without breaking the bank.

While Dollar General typically provides a budget-friendly shopping experience, recent reviews mention that the atmosphere can vary. Some customers have noted issues with cleanliness and staff attitudes, which may affect the overall shopping experience.

Located in Knoxville, this Dollar General is easily accessible for locals and visitors alike. With ample parking available, it's a convenient stop for those running errands in the area.

Editor's Review

Dollar General in Knoxville, TN, has become a mixed bag for shoppers. Some customers find it to be a reliable spot for basic needs, while others are put off by poor service and inconsistent hours. Joshua D. put it bluntly when he said, 'Normally a good place to shop,' but he noted an issue with one particular cashier's attitude. Devin S. echoed a similar sentiment, mentioning that while the staff tries, the store feels dark and dirty, with inventory issues. This feedback highlights a clear divide in customer experiences.

Service seems to be the biggest pain point. Ben H. didn’t hold back, stating, 'Every single employee has a horrible attitude.' That’s a tough way to run a business. If the staff isn’t welcoming, even the best deals won’t keep customers coming back. Furthermore, complaints about the store's opening hours are rampant. Josh B. and Donald L. both experienced delays, with Donald stating, 'No wonder so many Dollar Generals go out of business. You have to open!'

On the plus side, many shoppers appreciate the affordable prices and variety of products. It’s a go-to for essentials without breaking the bank. If you can handle a less-than-ideal shopping environment, you might find some value here, but for a consistent experience, you might want to think twice.

Best for: Budget-conscious shoppers looking for quick essentials.

What We Like

  • Affordable prices
  • Wide variety of products
  • Convenient for quick shopping trips

Room for Improvement

  • Inconsistent customer service
  • Store cleanliness issues
  • Frequently late opening hours

What Customers Are Saying

Normally a good place to shop, but lately I've just been seeing the older black woman working there and she always seems to have an attitude.

Joshua Dickerson

Every single employee has a horrible attitude no matter who it is or what time of day.

Ben Hensley

What Shoppers Say

Based on analysis of 5 customer reviews

StaffBelow Average

every single employee has a horrible attitude

CleanlinessBelow Average

the store is dark and kind of dirty

HoursBelow Average

Not open at 8 like there supposed to be

Best for: Shoppers seeking low prices but prepared for service issues

Insider Tips

Check store hours before visiting to avoid delays

Be prepared for potential staff rudeness

Inspect cleanliness before shopping

What to Expect

  • Expect a variety of everyday items available at low prices.
  • You’ll find a mix of food, cleaning supplies, and health products on the shelves.
  • Pricing is generally affordable, making it a good option for budget-conscious shoppers.

Google Reviews

Joshua Dickerson
Joshua Dickersona month ago
★★☆☆☆

Normally a good place to shop, but lately I've just been seeing the older black woman working there and she always seems to have an attitude. She is very rude.both times I've had her as a cashier, but has been rude and unfriendly. The other ladies th...

Devin Stephens
Devin Stephensa month ago
★★★☆☆

Not one of the best in the area but the staff seems to do their best. Their inventory is always wrong, the store is dark and kind of dirty. Buggies have issues.

Ben Hensley
Ben Hensley5 months ago
☆☆☆☆

This place is a joke. And it takes A LOT to get me to say something like that about a business. I’ve never been to a place where every single employee has a horrible attitude no matter who it is or what time of day or how nice you are to them, it’s ...

Josh Bridges
Josh Bridgesa month ago
★★★☆☆

Not open at 8 like there supposed to be for those on a time crunch this is crazy plus you should be open when your supposed to be not 15-20 min later

Donald Lyles
Donald Lyles4 months ago
☆☆☆☆

Showed up at 8:10am, not open. Came back at 8:40am, still not open. No wonder so many Dollar Generals go out of business. You have to open!

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, try to visit during off-peak hours to enjoy a less crowded experience.

Consider bringing a shopping list, as inventory can sometimes be unpredictable.

There's parking available, but be mindful of the busy times when the lot may fill up quickly.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews