Dollar General
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About Dollar General
Dollar General in Birmingham, AL, is a convenient spot for grabbing everyday essentials at affordable prices. The store offers a variety of items, including groceries, health products, and household supplies, making it a one-stop shop for many local residents.
While the store has a range of products, customer experiences have been mixed, with some mentioning issues with staff interactions. It's often busy, and you might encounter a laid-back atmosphere where quick shopping is the norm.
Located centrally in Birmingham, Dollar General is easily accessible for locals and visitors alike. The store has ample parking, making it convenient for those who want to pop in and grab a few items without much hassle.
Editor's Review
Customer feedback for Dollar General in Birmingham, AL reveals a stark divide between shoppers' experiences. While the store boasts an overall rating of 4.0 out of 5 based on 445 reviews, the opinions are polarized. Many customers appreciate the convenience and affordability that Dollar General offers, especially for quick stops to pick up essentials. However, the data tells a different story when it comes to service quality and store cleanliness.
Several reviewers highlighted issues with staff behavior and store upkeep. Taylor Sellers expressed disappointment, stating, 'the bathroom is broken' and criticizing the lack of hygiene. Similarly, Jasmine Blackmon's experience was marred by disrespect from staff, indicating potential problems with employee training. Observations about unwelcoming environments also came from Jacqueline Parker, who mentioned empty shelves and uncomfortable surroundings, stating she 'didn't feel welcomed.' This suggests that while the prices are appealing, the shopping environment may leave much to be desired.
What We Like
- Affordable prices for everyday items
- Convenient location for quick shopping trips
- Wide range of products available
Room for Improvement
- Inconsistent customer service experience
- Store cleanliness and maintenance issues
- Unwelcoming atmosphere noted by several customers
What Customers Are Saying
“'the bathroom is broken and they don’t want to open it to the public'”
— Taylor Sellers
“'I was disrespected beyond measures by several people'”
— Jasmine Blackmon
“'didn’t feel welcomed and I couldn't wait to leave'”
— Jacqueline Parker
What Shoppers Say
Based on analysis of 5 customer reviews
“Cashier exchanged a nasty look at me.”
“Bathroom is broken.”
“Didn't feel welcomed.”
“Poor customer service.”
Insider Tips
Visit during busier hours for better staff attention.
Check for restroom availability before shopping.
What to Expect
- Expect a quick shopping experience with a focus on convenience.
- You'll find a good selection of everyday items, though specific inventory may vary.
- Prices are generally low, making it a great option for budget-conscious shoppers.
Google Reviews
I go in and buy a few things and yet again the bathroom is broken. Basically they don’t want to open it to the public bc they’ll have to clean it. Stop lying to your paying customers and offer a public restroom which I know you have.
I haven’t been having issues until a few days ago. Actually love the store and the employees, well a few. I was disrespected beyond measures by several people in this location as well as the district manager. I requested an in person meeting with h...
Visited there yesterday and my experience was awful . Didn’t get greeted ; cashier exchanged a nasty look at me. She was very difficult and out of line ! Very ugly (attitude) … She needs to work on her hospitality skills and don’t apply to a job you ...
This isn't the store that I usually go to, but it was late and it was on my way home. The shelves we're really empty and I didn't purchase everything that I needed because I just didn't feel good about the store, where I parked and all of my surround...
Cashier didn't greet people when they walked in door. Was too busy flirting with the men in store to be courteous or even respond when asked how she was. Poor customer service and the outside of the store is dark except for the sign outside. Not the ...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take a moment to familiarize yourself with the store layout since it can be a bit cramped.
Try to visit during off-peak hours, like early mornings or late afternoons, to avoid crowds.
Check for nearby fast food options if you're planning to grab a meal after shopping.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 8:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday8:00 AM - 8:00 PM
