Dollar General
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About Dollar General
Dollar General in Cleveland, OH, is a convenient spot for a variety of everyday items, including groceries, household supplies, and personal care products. You'll find a mix of essentials at budget-friendly prices, making it easy to stock up without breaking the bank.
The atmosphere inside Dollar General is typically busy but welcoming, with aisles filled with shoppers looking for deals. While the staff can sometimes seem overwhelmed, there's a community feel as many locals frequent the store for their everyday needs.
Located conveniently in Cleveland, this Dollar General is accessible for both foot and vehicle traffic. Parking is generally available nearby, making it easy to pop in for a quick shopping trip.
Editor's Review
Customer feedback for Dollar General in Cleveland, OH reveals a complex picture, primarily marked by significant dissatisfaction with service quality. With an overall rating of 4.0/5 based on 341 reviews, many shoppers report a frustrating experience. As Suziee Jackson shared, her interaction with a cashier named Vanessa left her feeling dismissed when she returned to rectify a missing item. Furthermore, Brian Yearley stated, 'This store has some of the most inept employees I have ever had to deal with,' which captures a common sentiment regarding employee performance.
While many customers appreciate the prices and product variety, such as paper plates noted by Jackson, the service issues overshadow these positives. For instance, Hollywood criticized the low wages and overwhelming workloads of employees, indicating a systemic problem that impacts customer interactions. A consistent complaint about blocked aisles, as voiced by candice1592, also highlights operational challenges that could deter shoppers.
What We Like
- Affordable prices on everyday items
- Wide variety of products available
- Convenient location for quick shopping
Room for Improvement
- Poor customer service experiences
- Employees often overwhelmed and underpaid
- Store organization issues with blocked aisles
What Customers Are Saying
“This store has some of the most inept employees I have ever had to deal with.”
— Brian Yearley
“2 stars because a Billion dollar company can't pay people a decent wage.”
— Hollywood
What Shoppers Say
Based on analysis of 5 customer reviews
“Workers are very rude.”
“Poor quality of these back pillows.”
“Boxes blocking the aisles!”
“Ppl are overworked and underpaid.”
Insider Tips
Visit when the store is less busy to navigate aisles easily.
Be prepared for potential service delays due to staffing issues.
What to Expect
- Expect a busy store with a variety of everyday essentials at low prices.
- You'll find a selection of groceries, cleaning supplies, and health products, catering to various needs.
- Pricing is generally very affordable, making it a good option for budget-conscious shoppers.
Google Reviews
spent $73 at this Dollar General yesterday, including paper plates, and the cashier (Vanessa) failed to give me all of my bags. I returned just two hours later to address the issue. Instead of helping, Vanessa flat-out called me a liar and even said ...
Poor Quality of these back pillows But I love them 🛒🛍🙋🏾♀️ Which is why I'm going to Aldi's for a Lil more money but it's really worth it
This store has some of the most inept employees I have ever had to deal with. They are clueless as to how to speak their customers.
2 stars because a Billion dollar company can't pay ppl a decent wage. They got 1 woman doing everything!!😡 She has to close to unload the truck???? Wow! Thats sad frfr!!!! Ppl are over worked and under paid, doing a million things in an hour!! I wou...
The worst one I've been too. Workers are very rude. And u cant even go down any of the aisles because they have boxes, blocking them!
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take a moment to familiarize yourself with the layout as items are organized into specific sections.
Consider visiting during off-peak hours to avoid crowds and have a better shopping experience.
Look for nearby parking options to make your visit easier, especially if you're stopping by during busy times.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM