Family Dollar
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About Family Dollar
Family Dollar in Cleveland, OH, is a discount retail store offering a range of household supplies, groceries, and seasonal items at competitive prices. Their focus is on providing essential products to help customers save money on everyday needs.
The atmosphere at Family Dollar can be hit or miss, as some reviews mention issues with staff service and store organization. While many appreciate the affordability, others have noted a lack of attentiveness from employees that can affect the shopping experience.
Located conveniently in Cleveland, Family Dollar is easily accessible for local shoppers. The store is open every day of the week, making it a reliable option for last-minute purchases.
Editor's Review
Family Dollar in Cleveland, OH, is a mixed bag. On one hand, it offers competitive prices on name brand snacks and organic produce, with new inventory rolling out every Tuesday. As one customer mentioned, 'They have great prices on snacks and groceries.' However, the store also struggles with service and cleanliness, as highlighted by multiple reviews.
Sandra, the manager, faced criticism when she called the police on a customer asking for help, illustrating a severe lack of customer service. One frustrated reviewer stated, 'I would NEVER eat anything fun here ever!' because of the store's overall messiness. Another pointed out the inconsistency in operating hours, claiming, 'They should update their hours if so.' This inconsistency seems to be a recurring theme; customers often find the store closed when it should be open.
Despite the service issues, the store maintains a loyal customer base that appreciates the convenience and pricing. However, the negative experiences from several reviewers can't be ignored. If you're looking for bargains and are willing to overlook some chaos, Family Dollar might work for you.
What We Like
- Great prices on snacks and groceries
- New inventory every Tuesday
- Accepts EBT/SNAP for convenience
Room for Improvement
- Poor customer service reported frequently
- Cleanliness issues noted by multiple customers
What Customers Are Saying
“They have great prices on snacks and groceries.”
— Angela Steele
“I would NEVER eat anything fun here ever!”
— Champagne & French Fries
What Shoppers Say
Based on analysis of 5 customer reviews
“Laziest workers ever! Especially, this rude, lazy clown”
“Don’t they close at 9? ... update their hours”
“It's a constant trashy mess”
Insider Tips
Confirm store hours before visiting
Expect a messy store environment
Be prepared for potentially rude staff
What to Expect
- Expect a wide selection of essential household goods and groceries at low prices.
- You'll find new inventory every Tuesday, so there's often something fresh to browse.
- Prices are competitive, and there are smart coupons available for additional savings.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Competitive prices on name brand snacks
- ✓Seasonal items for every occasion
- ✓Smart Coupons for additional savings
Google Reviews
I just watched the manager, Sandra, call the police on a customer that was asking for a manager. Not only could she not help the customer, but she couldn't even provide contact info for someone who could. She told the customer to "google it". When th...
THIS WASTELAND only gets 1 star because it's the minimum allowed. The laziest workers ever! Especially, this rude, lazy clown in the photo who was too lazy even to get up and walk so he waddled his sloppy behind across the floor on his knees! It's a ...
Store never opened when it's supposed too... Either send help or find solutions to make store better
It's not too bad, the service (like attitudes) of the employees could be better
We walked up at 8:45 as two female employees were standing outside and told us they were closed. Don’t they close at 9? are they able to just close 15 minutes early, because they should update their hours if so.
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
For first-time visitors, check the seasonal items section for unique finds.
Try to visit during mid-morning or early afternoon for a quieter shopping experience.
There's usually parking available nearby, but it can get busy during peak hours, so plan accordingly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM