Dollar General
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About Dollar General
Dollar General in Durham, NC, offers a wide range of products, from groceries to household supplies, making it a convenient stop for everyday essentials. You'll find everything from snacks and beverages to personal care items and cleaning products all in one place.
The atmosphere is generally friendly, with staff often receiving praise for their helpfulness and customer service. However, some shoppers have noted inconsistencies in store hours, particularly on weekends, which can affect the shopping experience.
Located conveniently within the community, the store is accessible and easy to find. It’s a great option for locals looking for quick shopping trips without the need to drive to larger supermarkets.
Editor's Review
Despite a considerable average rating of 4.1 out of 5 based on 355 reviews, the Dollar General in Durham, NC, reveals a split in customer sentiment, showcasing both commendations and significant concerns. Customers often praise the store’s friendly cashiers and improved stock levels, with Melissa Mayton noting, 'The store looking better and more stocked cashier friendly.' However, a recurring theme in reviews points to inconsistencies in store hours and product availability. Nic Mills expressed frustration, stating, 'This is the ONLY Dollar General I have ever seen that does not have set store hours.' Rubicela Cordova echoed this discontent, sharing a troubling experience with expired products, raising questions about inventory management.
While many appreciate the convenience of this location, these complaints indicate a need for improvement in operational consistency and product freshness. The presence of expired items is alarming, especially when customers rely on the store for quick purchases.
What We Like
- Friendly and helpful staff
- Better stocked than previous visits
- Convenient location for local residents
Room for Improvement
- Inconsistent store hours can lead to frustration
- Reports of expired products on shelves
- Customer service issues noted by multiple reviewers
What Customers Are Saying
“The store looking better and more stocked cashier friendly.”
— Melissa Mayton
“Recommendation: HIRE the (RESPONSIBLE/RELIABLE/ PROFESSIONAL) help needed to run a store.”
— Nic Mills
“All the same type creamers were all expired.”
— Rubicela Cordova
What Shoppers Say
Based on analysis of 5 customer reviews
“The staff also has no customer service skills.”
“All the same type creamers were all expired.”
“No sign or hours on the door.”
“Why is the store not selling Pokémon packs?”
Insider Tips
Check the store hours before visiting.
Inspect expiration dates on food items.
Be prepared for potential stock issues.
What to Expect
- Expect a friendly shopping experience with helpful cashiers ready to assist you.
- The store offers a good selection of everyday items, though product availability may vary.
- Prices are generally low, making it a budget-friendly choice for essential shopping.
Google Reviews
The store looking better and more stocked cashier friendly
Ok this is the ONLY Dollar General I have ever seen that does not have set store hours, seems like they are allowed to open when they want and close early and this happens often especially on weekends. If you happen to shop at this location check dat...
I went yesterday to this store to get a creamer for my coffee and when I went to put on my coffee the creamer was a year expired, so grossed. I went back and got my money back, the two young ladies there where very nice and immediately went to check ...
Why is the store not selling Pokémon packs like they are supposed to ! Maybe scalping them for themselves..
This store is horrible. I went in there today and there was a guy stocking the self. He looked at me 3 times and never came to the front to ring me up. This store may be convenient and close to my house but I will drive 2 miles before I go in this...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If it's your first time, take a moment to familiarize yourself with the layout to find what you need efficiently.
Try to visit during weekdays to avoid potential crowding and ensure the best selection of stocked items.
There's usually parking available nearby, but be mindful of the store's variable hours to avoid disappointment.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM