Family Dollar
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About Family Dollar
Family Dollar in Durham, NC, is a go-to spot for affordable household supplies, groceries, and seasonal items. They aim to help customers find essential products for both daily needs and special occasions without breaking the bank.
The store has a welcoming atmosphere with a layout designed for easy shopping. Many customers appreciate the friendly service, particularly from staff members who make an effort to create a pleasant shopping experience.
Located conveniently on South Roxboro St, the store is easily accessible for quick shopping trips. With new inventory arriving weekly, shoppers can often find fresh selections of discounted goods.
Editor's Review
Family Dollar in Durham, NC, has garnered a mixed yet insightful response from its customers. With an overall rating of 3.6 out of 5 from 132 reviews, the store appears to be both a staple for many shoppers and a source of frustration for some. As Kendal noted, ‘The Manager PORTIA works very hard to hire good employees that are kind to the customers,’ highlighting the store's commitment to customer service. However, a recurring complaint involves operational issues. For instance, K P expressed frustration over the store being closed during business hours, stating, ‘…no one is available for me to spend my money.’ This pattern of inconsistent service raises questions about management and employee accountability.
Additionally, cleanliness appears to be a concern. Bernardine Donato described the store as ‘a dump,’ pointing out that merchandise often clutters the aisles, which detracts from the shopping experience. While the store offers a wide array of household supplies and seasonal items at competitive prices, these operational hiccups and cleanliness issues may overshadow its strengths.
What We Like
- Friendly and helpful management and staff
- Competitive prices on groceries and snacks
- Wide range of household supplies and seasonal items
Room for Improvement
- Inconsistent store hours and availability
- Cleanliness and organization issues
What Customers Are Saying
“This store is set up in a way where you can find everything.”
— Kendal
“The store is a dump. Everytime I go in there there is merchandise on the floors and strewn all over the aisles.”
— Bernardine Donato
What to Expect
- Expect a friendly shopping environment with helpful staff who strive to provide good service.
- You'll find a wide selection of groceries and household supplies at affordable prices.
- The store offers smart coupons for additional savings, making it a budget-friendly option for shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Open 7 days a week
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every holiday
- ✓Wide range of household supplies
- ✓Competitive prices on name brand products
Google Reviews
This store is set up in a way where you can find everything. The Manager PORTIA works very hard to hire good employees that are kind to the customers; and I always have a good experience shopping here. The Manager PORTIA was very nice to me And has b...
Curious as to why this specific Family Dollar on South Roxboro St Suite 130 Durham NC 27713 is closed during store hours. Prime example it is 8:10 pm on Wednesday, June 1, 2022 and no one is available for me to spend my money. Doors are locked w/merc...
The young lady named Diedre at the 3825 Roxboro St store is such a personable person. E erytime she's the cashier I have a pleasant visit. She smiles and holds pleasant conversations. Always a pleasant smile. The other cashiers barely look at you an...
The store is a dump. Everytime I go in there there is merchandise on the floors and strewn all over the aisles. Some of the aisles are impassable legs. It's pretty obvious the manager and employees don't think the customers are important. If I were ...
The store supposed to open up at 8:00,. It was after 8:30am. A worker that worked there, stated that this Family Dollar should be closed down and Dollar General should be put there instead!!!
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to browse the layout to find what you need quickly.
Try to go during non-peak hours, as the store can get busy, especially in the evenings.
There's ample parking nearby, so you shouldn't have any trouble finding a spot when you arrive.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM