Dollar Tree

Open Now
Est. 1992
★★★☆☆3.7
Dollar Tree in Durham, NC

About Dollar Tree

Dollar Tree in Durham, NC, is a discount variety store where you'll find a wide range of products, including party supplies, cleaning products, and office supplies—all at affordable prices. It's a convenient one-stop shop for anyone looking to save money while stocking up on essentials.

The store is generally well-stocked and maintains a clean environment, making for a pleasant shopping experience. However, some customers have reported mixed experiences with staff, indicating that service can vary from friendly to less than welcoming.

Located conveniently in Durham, Dollar Tree is easily accessible for locals and visitors alike. With ample parking available, it's a straightforward stop for anyone needing quick and affordable shopping.

Editor's Review

With an overall rating of 3.7 out of 5, Dollar Tree in Durham, NC, has certainly carved a niche as a reliable one-stop shop for affordable party supplies, cleaning products, and office necessities. Most reviewers appreciate the store's cleanliness and organization, which, as Michael Cutler noted, makes it 'the cleanest most organized dollar tree I've ever been to.' This attention to detail suggests that the staff take pride in their work, creating an inviting atmosphere for shoppers. Furthermore, the variety of items available, ranging from frozen foods to office supplies, adds to its appeal.

Yet, not all experiences have been positive. Several customers expressed dissatisfaction with the service, particularly highlighting encounters with unhelpful staff. For instance, one reviewer, Jay Avery, mentions a rude employee with grey locs who yelled at a customer in front of others, which seems to have become a recurring theme for some shoppers. Kentoria Wright echoed similar sentiments, noting that the same employee had a 'rude and unwelcoming' demeanor. These incidents suggest that while the store itself is well-maintained, the customer service leaves something to be desired at times.

Best for: This store is best for budget-conscious shoppers looking for a variety of everyday items.

What We Like

  • Clean and organized store environment
  • Wide selection of affordable products
  • Convenient location for party and cleaning supplies

Room for Improvement

  • Occasional rude customer service experiences
  • Inconsistent management practices

What Customers Are Saying

It is the cleanest most organized dollar tree I've ever been to.

Michael Cutler

The lady with the grey locs is rude and unwelcoming.

Kentoria Wright

What to Expect

  • Expect a clean store layout with an organized arrangement of products.
  • You'll find a diverse selection of affordable items, especially in party and cleaning supplies.
  • Prices are consistently low, making it a budget-friendly shopping option for everyone.

Business Highlights

  • One-stop shop for party supplies
  • Wide selection of cleaning products
  • Accepts EBT
  • New items available regularly
  • Great value on everyday essentials
  • Offers frozen and refrigerated foods
  • Health & beauty supplies available

Google Reviews

Dante Mooch
Dante Mooch3 weeks ago
☆☆☆☆

Mr Ear muffs.....I'm not sure if he was the manager or not but he seemed to be training someone.. anyway will not be shopping here again due to his attitude and rudeness to customers. They had two lines open. One closed and the lady at the register s...

Stan
Stan3 months ago
☆☆☆☆

Went on 11/30/2025 @ 3:30 and the store was closed for the day should have closed at 9pm very bad Management. Will contact the corporate office.

Kentoria Wright
Kentoria Wright3 years ago
★★★☆☆

The store is clean and always well-stocked. However, the lady with the grey locs is rude and unwelcoming. It's always the same behavior. Today, she came to the register while a mother was waiting to checkout with her baby. She threw a small toy on th...

Jay Avery
Jay Avery3 years ago
★★★☆☆

I frequently visit this shop. Excellent customer service is provided. However, there is a lady with light skin and grey locs who is really rude. Unknowingly, I pushed a present bag to the ground. I allegedly walked on it as well. I wasn't aware of it...

Michael Cutler
Michael Cutler4 years ago
★★★★★

I got to give a shout out to this dollar tree. It is the cleanest most organized dollar tree I've ever been too. You can tell that the manager and employees take care and pride in their place of work. Well done!

Reviews from Google

Specialties

Party suppliesOffice suppliesCleaning supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

Be prepared for varying customer service experiences, so keep an open mind.

Try to visit during non-peak hours, like early in the morning, to avoid crowds and long lines.

There are plenty of nearby options for additional shopping, so you can make it a quick trip to multiple stores if needed.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews