Dollar General
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About Dollar General
Dollar General in Durham, NC, is a convenient stop for everyday essentials, offering a variety of products including groceries, household items, and health supplies. Known for its affordability, it's a go-to place for quick shopping trips and budget-friendly finds.
The atmosphere in this store can be hit or miss, as some customers have noted issues with cleanliness and organization. While it aims to provide a convenient shopping experience, there have been reports of inconsistent customer service that might affect your visit.
Located in a busy area of Durham, Dollar General is easily accessible with ample parking available for customers. Whether you're running errands or just need to grab a few items, this store is designed for quick in-and-out visits.
Editor's Review
Exploring the local Dollar General in Durham, NC, feels like a mixed bag of experiences, as reflected in the reviews. While some shoppers appreciate the cleanliness and organization of the store, others describe it as chaotic and poorly managed. Scott Clark, for instance, mentioned, 'I like this Dollar General. It's clean, well-stocked and has the feeling of a newer building.' However, this positivity isn’t universal. Several customers have shared frustrating encounters, like Raven Jade, who recounted waiting in line for almost 20 minutes due to a rude employee. It’s clear that customer service is a significant issue for many, with complaints about staff attitudes and inconsistent hours. Cassie Brown’s experience of arriving to a locked door despite posted open hours illustrates this point well.
Overall, while some shoppers have found a reliable place for their needs, others feel let down by the store’s management and service. The divide between customer satisfaction and dissatisfaction is evident, making it crucial for potential visitors to consider their priorities before stopping by.
What We Like
- Clean and well-stocked
- Modern building appearance
- Convenient for quick shopping
Room for Improvement
- Inconsistent customer service
- Frequent stocking issues
- Variable store hours
What Customers Are Saying
“I like this Dollar General. It's clean, well-stocked and has the feeling of a newer building.”
— Scott Clark
“Shop somewhere else; I live nearby but honestly the convenience isn’t worth it.”
— Danielle Joseph
What Shoppers Say
Based on analysis of 5 customer reviews
“The store doesn't even have their employees on the same page.”
“The store is always a mess and customer service is non existent.”
“Doors are locked and no one will answer the phone.”
“It's clean, well-stocked and has the feeling of a newer building.”
Insider Tips
Visit during regular hours to avoid locked doors.
Check store cleanliness before shopping if possible.
What to Expect
- Expect a variety of affordable products, but be prepared for possible disorganization.
- You'll find a mix of grocery items and household essentials, making it a practical option for quick shopping.
- Prices are generally low, catering to budget-conscious shoppers looking for everyday items.
Google Reviews
terrible. Hours posted and hours on the door say they open at 8 AM here at 8:35 lights are on. There is a car in the parking lot but door is locked. No one will answer the phone and no one will come open the door.
How one employee let someone in and the older light headed lady 9-30-2025 10:45am going to say we closed we open tomorrow? This store doesn't even have their employees on the same page. And she rude will be contacting corporate when possible for her ...
Shop somewhere else; I live near by but honestly the convince isn’t worth it. The store is always a mess and customer service is non existent.Just about every isle in the store was filled with inventory that was still in boxes, the isles had merchand...
Saturday February 1st, 3:50 pm. Had a bad experience with a female worker. She was very rude and made me and other customers uncomfortable. Checked out the lady begging me first, then left my bags behind the counter and walked off. There were still p...
I like this Dollar General. It's clean, well-stocked and has the feeling of a newer building. Staff is good as well. Most likely because of the location on the outskirts of the city there aren't any sketchy street people hanging around which is refre...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, try to go during off-peak hours to avoid crowds and get better service.
Check the store hours before you head out, as there have been reports of inconsistent opening times.
Look for nearby parking spots if the lot seems full, as this can save you time during busy hours.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM