Dollar General
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About Dollar General
Dollar General in Toledo, OH, is a convenient spot for all your everyday needs, offering a wide variety of products including groceries, household items, and personal care products. Whether you're looking for snacks, cleaning supplies, or health essentials, you're likely to find it here at affordable prices.
The atmosphere at Dollar General is generally friendly and welcoming, with staff members who are eager to help. Customers often note the helpfulness of the cashiers, making for a pleasant shopping experience even on tough days.
Located conveniently in Toledo, this Dollar General store is easily accessible with ample parking available for shoppers. Its extended hours make it a great option for those needing to pick up essentials at any time during the day.
Editor's Review
Dollar General in Toledo, OH, has a mixed reputation among its patrons, as reflected in the 330 reviews yielding an overall rating of 4.0 out of 5. A notable strength of this store is its friendly and helpful staff. As Billie Piechowski remarked, the cashier she interacted with was 'super nice and really just went above and beyond.' This sentiment aligns with several positive experiences shared by customers who appreciate the staff's willingness to assist. However, the data tells a different story when it comes to management. Multiple reviewers pointed out issues with an older female manager, describing her as 'rude' and unhelpful when lines built up or when issues arose at the register. Aaron C. shares a troubling account of discrimination, stating that a manager 'called the cops on him for being black' while treating him and his white friend differently. Such incidents raise serious concerns about the store’s management and customer service practices.
Recurring themes across reviews highlight the disparity between staff and management interactions, leading to a polarized customer experience.
What We Like
- Friendly and helpful staff
- Wide variety of products
- Affordable prices
Room for Improvement
- Inconsistent management behavior
- Reports of discrimination
What Customers Are Saying
“Andrew is always a pleasure to help. And very passionate in what he does.”
— Samara “Sammy J” Jaber
“Manager was very rude an older lady who didn't want to help her staff when a line was building up...”
— Jessica Millinger
What Shoppers Say
Based on analysis of 5 customer reviews
“the cashier was so super nice”
“Manager was very rude an older lady”
“I'm SHOCKED this place is still open”
Insider Tips
Be prepared for potential customer service issues
Visit during off-peak hours to avoid long lines
What to Expect
- Expect a friendly shopping experience with attentive staff ready to assist you.
- You'll find a diverse selection of products, from groceries to health and beauty items.
- Prices are budget-friendly, ensuring you get good value for your money.
Google Reviews
Andrew is always a pleasure to help. And very passionate in what he does.
I'm SHOCKED this place is still open. My friend and I came in here one time and the old blonde lady manager called the cops on him for being black. She said he was "looking for stuff on the shelf to steal" simply for walking around shopping. She had ...
I was just at Dollar General and I am just having a horrible day. Anyway, the cashier that waited on me was so super nice and really just went above and beyond what she had to do. She was a thin youngish woman with long hair. Everyone tells you when ...
Manager was very rude an older lady who didn't want to help her staff when a line was building up, didn't want to help the customers when things weren't ringing right and basically was annoyed she got called out there. Beware
The main manager, an older woman, is very rude! I wish I could have reached HR to address the issue and review footage from the camera but no luck reaching them. Not recommended.
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to explore the aisles to see the variety of products available.
Try to visit during off-peak hours, like mid-morning or early afternoon, to avoid crowds.
There's plenty of parking available, so you won't have to worry about finding a spot.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM
