Dollar General
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About Dollar General
Dollar General in Toledo, OH, offers a variety of everyday essentials, from groceries to household items, all at affordable prices. It's a convenient stop for locals looking to stock up on necessities without breaking the bank.
The shopping experience can vary; while the staff are generally friendly and helpful, some customers have noted that the atmosphere can feel a bit unwelcoming at times. Despite this, helpful employees like Bede and Amber make the experience more pleasant, especially during busy shopping periods.
Located conveniently for local residents, Dollar General is easily accessible with ample parking available. Whether you're running errands or preparing for a special occasion, this store can be a quick stop to find what you need.
Editor's Review
Customer feedback for Dollar General in Toledo, OH reveals a mixed experience, with an overall rating of 3.8 out of 5 based on 292 reviews. Many patrons commend the friendly and helpful staff, noting specific individuals like Bede and Amber for their excellent customer service. As one reviewer, Sherm Powell, remarked, 'Bede and Amber were such a pleasure with helping me get the items I needed for father's day cookout.' However, there’s a persistent concern regarding management practices, particularly after hours. A particularly frustrated customer expressed disappointment when the store manager closed the doors prematurely, stating, 'It was literally 9:49pm...she is so selfish and lazy.' This conflict between commendable employees and underwhelming management reflects a need for better operational consistency.
Cleanliness and organization are frequently highlighted in positive reviews. Glynnette Webb noted her first impression: 'The store was clean and organized.' Yet, some customers pointed out issues with the store's accessibility. Tiffany Bernstein faced an unresponsive manager regarding a delivery driver's parking situation, indicating a lack of consideration for handicapped customers.
Overall, Dollar General offers a convenient shopping option with decent customer interaction, but it struggles with management responsiveness and accessibility challenges.
What We Like
- Friendly and helpful staff
- Clean and organized store
- Convenient location for quick shopping
Room for Improvement
- Management issues, particularly regarding store hours
- Accessibility concerns for handicapped individuals
What Customers Are Saying
“Bede and Amber were such a pleasure with helping me get the items I needed for father's day cookout.”
— sherm powell
“It was literally 9:49pm...she is so selfish and lazy.”
— ItsTheTruth
“The store was clean and organized...”
— Glynnette Webb
What Shoppers Say
Based on analysis of 5 customer reviews
“Bede and amber were such a pleasure”
“The store was clean and organized”
“Always has weirdos lurking”
“The manager closed the doors ten minutes early”
“No consideration for the handicapped”
Insider Tips
Visit during the day for better staff availability
Be mindful of store closing times to avoid disappointment
What to Expect
- Expect a mix of essential items and household goods, though the store layout might feel a bit cluttered at times.
- You'll find a selection of food, cleaning supplies, and personal care items, making it a one-stop shop for everyday needs.
- Prices are generally low, providing good value for budget-conscious shoppers looking for deals.
Google Reviews
The manager closed the doors ten minutes early!!! It was literally 9:49pm. My niece needed feminine pads and medication and the manager didn’t let us in to get those necessities!!! It would have taken us five minutes to get what we needed but she is ...
Bede and amber were such a pleasure with helping me get the items I needed for father's day cookout. Although I kept changing my mind on items I'd need or want, these two women continued on with a warm smile while helping me never once showing an oun...
Always has weirdos lurking, workers are nice but store isn’t the most welcoming
Apparently this location has no consideration for the handicapped. Delivery driver pulled up I walked in and mentioned it the manager. He proceeded to brush it off. I told him it should be moved considering it's the only ramp at the location. He brus...
This is my first time going in and I've lived in the area for 3 years. The store was clean and organized, but what stood out the most was the black, female cashier that was there. She was at the register alone with several customers. Despite there be...
Reviews from Google
Frequently Asked Questions
Visiting Tips
Try to visit during off-peak hours to avoid crowds and get more personalized service.
If you need specific items, make a quick list before heading in to streamline your shopping experience.
There's plenty of parking available, so you shouldn't have trouble finding a spot close to the entrance.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM