Family Dollar
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About Family Dollar
Family Dollar is a discount retail store that provides a wide range of household supplies, groceries, and seasonal items at competitive prices. It aims to meet everyday needs while ensuring affordability for its customers.
The atmosphere at Family Dollar can be hit or miss, with some shoppers noting issues with cleanliness and store management. However, many still appreciate the variety of products available and find it a great place for snacks and essentials.
Located in Newark, NJ, Family Dollar is easily accessible for local residents. The store's convenient hours make it a good option for quick shopping trips any day of the week.
Editor's Review
Family Dollar in Newark, NJ, has quite a mixed reputation among customers. On one hand, many appreciate the affordability of the store, particularly when shopping for name-brand snacks and groceries. As AdElaidE Crescioni pointed out, it’s 'always a great store to shop for good things and munchies.' The store is family-owned since 1992, which lends it a sense of community. They accept EBT/SNAP, making it accessible for those who rely on government assistance, and new inventory arrives every Tuesday, keeping the selection fresh.
However, not everything is rosy. A recurring theme across reviews is the poor customer service. Multiple customers have called out specific staff members for their bad attitudes. One unhappy shopper, Rachel Pabon, noted the 'rude' behavior of a manager, saying, 'he was very disrespectful to my 78-year-old mother.' Several others echoed similar sentiments about the staff, leading to complaints about cleanliness and the overall shopping experience. As alexa d Mercado bluntly stated, 'the store needs a better leader and to be kept to a standard.'
What We Like
- Affordable prices on name-brand snacks and groceries
- Accepts EBT/SNAP, making it accessible for low-income shoppers
- Family-owned since 1992, fostering a community feel
Room for Improvement
- Inconsistent customer service, with several reports of rude staff
- Cleanliness issues, including complaints about unpleasant odors
What Customers Are Saying
“'Store was disgusting... BAD CUSTOMER SERVICE & the other girl Cat or Cathy she needs to go too just disgusting!!'”
— Robinson Family
“'New night manager trash she couldn’t even comprehend an exchange took forever'”
— Princeesss Cherrie
What to Expect
- Expect a mix of essentials and seasonal items, with new inventory arriving every Tuesday.
- You'll find competitive prices on name brand snacks and organic produce among other items.
- The store accepts various payment methods, including cash, credit/debit, and EBT/SNAP, making it accessible for many shoppers.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Discount groceries for any occasion
- ✓Smart Coupons for additional savings
- ✓Seasonal items for every special occasion
- ✓Competitive prices on name brand snacks
Google Reviews
Store was disgusting old security guard , the manger with the missing tooth and bad attitude needs to get fired it’s to much. EVERY time I come in she’s walking around with an angry face BAD CUSTOMER SERVICE & the other girl Cat or Cathy she needs to...
Definitely went downhill with the new management. The store needs a better leader and to be kept to a standard.
Always a great store to shop for good things and munchies.
Disgusting it should be closed down it smells so bad in there the place is infested with mice and there is this tall black man who claims to be the manager that Is beyond rude and likes to mock people he's so obnoxious and rude and mean he was very d...
New night manager trash she couldn’t even comprehend a exchange took forever
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, keep an eye out for the Smart Coupons for additional savings.
Try to visit during off-peak hours to avoid crowds and have a more pleasant shopping experience.
There are often nearby parking options available, but be mindful of peak shopping times when the lot may fill up quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM