Dollar General

Dollar General in Newark, NJ, presents an interesting case study in customer service and store management. With an overall rating of 2.7 out of 5, the consensus from 19 reviews indicates mixed experiences. Some customers praise the staff, noting their friendliness despite the challenges of dealing with unruly customers. As Haven Brown remarked, "The staff are pretty cool but have to deal with unruly customer's at times after all this is Newark." However, a darker narrative emerges from complaints about operational issues, such as long wait times and misleading hours.

Frustration with the store's hours is common. Multiple reviewers mentioned being turned away well before the advertised closing time of 10 PM. Shanna Blaze stated, "Not really sure why they say open til 10pm when at 8:50pm the employees have the door closed and are telling ppl they are closed." This inconsistency has led some customers to feel misinformed about the store's availability. Additionally, stock management has raised eyebrows, particularly when it comes to popular items like Pokémon cards. Dylan Brigs noted, "They don’t have limits on Pokemon. I went in to buy a pack, and a grown man before me bought the entire display." This suggests a lack of oversight in managing high-demand products.