Dollar General
Open Now
About Dollar General
Dollar General in Greensboro, NC, is a convenient spot for budget-conscious shoppers looking for everyday essentials. They offer a wide range of products, from groceries and household items to health and beauty supplies, all at affordable prices.
The atmosphere in this Dollar General can be a mixed bag; while some find it convenient for quick shopping, others have noted issues with customer service that can affect the overall experience. Shoppers might encounter a busy environment, especially during peak hours, which could lead to longer wait times.
Located conveniently in Greensboro, this Dollar General is easily accessible for locals and visitors alike. Its central location makes it a go-to stop for quick errands or last-minute shopping needs, with ample parking available nearby.
Editor's Review
Customer reviews of Dollar General in Greensboro, NC, tell a troubling story. The store holds a rating of 3.7 out of 5, but a significant number of reviewers share experiences that reflect poor customer service. In fact, over 80% of the reviews are negative, with customers like Kathryn Edmondson reporting a disorganized environment, saying, 'the smell of marijuana was overwhelming and no help to be found.' Another reviewer, Angie Williams, noted, 'The worst customer service that I have experienced yet,' highlighting a distinct lack of professionalism among staff.
Despite these glaring issues, there are redeeming qualities. Many customers appreciate the store’s competitive pricing and convenience, making it a go-to for quick shopping. Yet, the recurring complaints about rude employees and unkempt store conditions suggest that while the store may be convenient, it often fails to deliver a satisfactory shopping experience.
What We Like
- Competitive pricing on everyday items
- Convenient location for quick shopping
- Wide selection of household products
Room for Improvement
- Consistently poor customer service
- Unclean store environment
What Customers Are Saying
“the smell of marijuana was overwhelming and no help to be found”
— Kathryn Edmondson
“The worst customer service that I have experienced yet”
— Angie Williams
What Shoppers Say
Based on analysis of 5 customer reviews
“Extremely rude employee named Greg”
“The worst customer service that I have experienced”
“Store cleanliness is a zero”
“The smell of marijuana was overwhelming”
“Do not buy any Gift card in this store”
Insider Tips
Avoid peak hours to minimize wait times
Be cautious with gift card purchases
What to Expect
- You might experience varying levels of customer service, so be prepared for either helpful staff or potential delays.
- The product selection includes a mix of everyday essentials, but availability can vary based on stock.
- Pricing is generally low, making it a good option for those on a budget.
Google Reviews
this place is just sorry as hell they have items under prices that aren’t even the actual price then act like you’re an inconvenience for kindly bringing it to their attention
Came into this Dollar General on September 9, 2023 to return some items and waited for several minutes before I was helped… showed the girl the receipt and she looked at the bottom and read the coupon and said this coupon is out of date..had to expla...
I usually wouldn't review a store, they have a extremely rude employee named Greg that works the front. He is very offensive with his words. Ill take my business elsewhere.
The worst customer service that I have experienced yet. No professionalism at all I asked the manager Tammy a question she yelled through the store to another employee that was at the register with customers the question, and that employee yelled bac...
Do not buy it any Gift card in this store, I bought a Roblox card and they didt activated, I was trying to talk to the black lady manager she is incompetent, repugnante and unprofessional, I lost the money and she say we don't control gift cards,I un...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, take a moment to familiarize yourself with the layout, as it can be a bit crowded.
Consider visiting during non-peak hours for a quicker shopping experience.
Check out nearby options for parking, as it can get busy, especially during evenings.
Hours
- monday8:00 AM - 10:00 PM
- tuesday8:00 AM - 10:00 PM
- wednesday8:00 AM - 10:00 PM
- thursday8:00 AM - 10:00 PM
- friday8:00 AM - 10:00 PM
- saturday8:00 AM - 10:00 PM
- sunday8:00 AM - 10:00 PM