Dollar General

Open Now
★★★★4.0
Dollar General in Pittsburgh, PA

About Dollar General

Dollar General in Pittsburgh, PA, offers a variety of everyday essentials at budget-friendly prices. You'll find everything from groceries and snacks to household items and health products, making it a convenient stop for all your shopping needs.

The store typically has a welcoming atmosphere with friendly staff who are ready to assist, although experiences can vary. Many customers appreciate the helpfulness of employees like Amy and Angie, who consistently go above and beyond to provide great service.

Located conveniently in the heart of Pittsburgh, this Dollar General is easily accessible for local residents. With extended hours from 8:00 AM to 10:00 PM, it's a practical choice for those needing quick access to essentials at any time during the day.

Editor's Review

Dollar General in Pittsburgh is a mixed bag. On one hand, many customers rave about the helpful staff. As Cynthia Simeone noted, "Great store, great staff, all very nice and helpful!" However, not every experience is stellar. A concerning trend pops up around customer service. Some reviewers, like Kilo Sierra, had issues getting refunds and described interactions with management as unpleasant. It's clear that while some employees shine, others leave much to be desired.

The store often has decent products at affordable prices, making it a go-to for weekly grocery runs. Yet, the inconsistency in service can be frustrating. Beth Bradley’s experience with a cashier’s lack of effort exemplifies this; she felt abandoned during her checkout. Overall, if you’re willing to risk a hit-or-miss experience, this store can be a good stop for essentials.

Best for: Shoppers looking for budget-friendly everyday items who can handle variable service.

What We Like

  • Friendly and helpful staff
  • Affordable prices
  • Convenient location

Room for Improvement

  • Inconsistent customer service
  • Some management issues
  • Occasional lack of product availability

What Customers Are Saying

Great store, great staff, all very nice and helpful!

Cynthia Simeone

Customer service is sub zero. Product 100% guaranteed but would not refund my money.

Kilo Sierra

I had my bag open off to the side... Lack of effort was beyond.

Beth Bradley

What Shoppers Say

Based on analysis of 5 customer reviews

StaffMixed

Great staff, all very nice and helpful!

Customer ServiceBelow Average

Customer service is sub zero.

Product IssuesBelow Average

Tried to redeem gift card... it was not valid.

Best for: Frequent shoppers seeking budget-friendly options.

Insider Tips

Be prepared for varying customer service quality

Check gift cards immediately after purchase

What to Expect

  • Expect a mix of pleasant service and occasional variability in staff interactions.
  • You'll find a decent selection of products, from food to household essentials, catering to a variety of needs.
  • Prices are generally very affordable, making it a good option for budget-conscious shoppers.

Google Reviews

Cynthia Simeone
Cynthia Simeonea month ago
★★★★★

Great store, great staff, all very nice and helpful! A special shout-out to Amy and Angie, they go above and beyond! Give them raises😁!

Beth Bradley
Beth Bradley6 months ago
☆☆☆☆

I'm in this store once a week. Cashiers are all usually very pleasant. The one I had today, WOW, poor work ethic. Never said a word. I had my bag open off to the side were most Cashiers will scan and put things in your bag. Not this boy, left it al...

Kilo Sierra
Kilo Sierra6 months ago
☆☆☆☆

Customer service is sub zero. Product 100% guaranteed but would not refund my money. Manager walked away from me MID SENTENCE!!!! Rude ignorant and nasty

Megan Hutchison (Megz)
Megan Hutchison (Megz)a month ago
★★★★★

Very nice and kind workers.

Ab Sincho
Ab Sinchoa year ago
☆☆☆☆

I stop today at dollar general store at 3060 sussex ave Pittsburgh bought a gift card and and saw an employee tried to active and can not complete and call manager to come to solved problem but can not fix it and gave the gift card along with a recei...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're a first-time visitor, take your time to familiarize yourself with the store layout for easier shopping.

Consider visiting during off-peak hours to avoid crowds and get more attentive service.

There's usually parking available nearby, but it can get busy, so plan accordingly if you're visiting during peak shopping times.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 10:00 PM

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Customer Reviews