Dollar General
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About Dollar General
Dollar General in University City, MO is a convenient stop for a variety of everyday essentials. They offer a range of products including food, health items, and household supplies, all at affordable prices.
The store is generally well-stocked and tidy, providing a pleasant shopping experience for those looking to snag a good deal. While some staff interactions can be hit or miss, many customers appreciate the overall friendliness of the team.
Located in a bustling area, Dollar General is easily accessible with ample parking available. Whether you need to quickly grab a snack or stock up on household goods, this store is a reliable option.
Editor's Review
With an overall rating of 4.0 out of 5 based on 456 reviews, the Dollar General in University City, MO, presents a mixed picture. Customers frequently highlight the store's decent stock and tidy environment, making it a go-to for everyday essentials. For example, Steven mentioned it as a "decently stocked store, pretty tidy as well" and noted the presence of "lots of parking spots." However, this store also has its share of issues, particularly with customer service. Abigail Head's experience exemplified a frustrating situation when she arrived at the store for an urgent purchase, only to find the service and atmosphere less than welcoming. The data tells a different story when it comes to the staff; complaints about rudeness are recurring. Shannon Elliott expressed her disappointment with conflicting prices and the lack of assistance, stating, "I asked if..." but was left feeling ignored.
Overall, while the store's convenience and range of products make it appealing, frequent reports of inconsistent service detract from the shopping experience. Several reviewers noted a decline in the quality of customer interactions, with multiple mentions of rude behavior from cashiers, as illustrated by Meridith Watt's comment about the staff being "seriously rude." This combination of good product availability and poor service creates a challenging scenario for loyal customers.
What We Like
- Decently stocked with a variety of products
- Ample parking available
- Competitive pricing on essential items
Room for Improvement
- Inconsistent customer service
- Staff can be rude or unhelpful
- Confusion over pricing and product availability
What Customers Are Saying
“Decently stocked store, pretty tidy as well. Lots of parking spots.”
— Steven
“The young lady who checked me out was very rude. She was annoyed and seriously rude.”
— Meridith Watt
What Shoppers Say
Based on analysis of 5 customer reviews
“Staff members were a mix of rude and decently friendly.”
“Decently stocked store, pretty tidy as well.”
“Good deals for sure.”
“Lots of parking spots.”
Insider Tips
Bring cash as card issues may arise.
Visit during off-peak hours for a better experience.
What to Expect
- You'll find a decent selection of products at competitive prices.
- The shopping experience is generally quick, making it easy to grab what you need on the go.
- You can expect good deals, especially on everyday items.
Google Reviews
Decently stocked store, pretty tidy as well. Lots of parking spots. Good deals for sure. Staff members were a mix of rude and decently friendly. It’s likely a low-paying retail store, so I understand. I’d come back.
I arrived at 8:51 to purchase one item. My cat peed on my bedding and I needed to wash it last minute before working early the next day. Unfortunately my bank account info was hacked last week and I haven’t received my new cards in the mail yet so al...
Typically I would have given this store 5 stars, so let me get into why I’m giving this 1 star review. I have been going to this dollar general for as long as I can remember, probably since I was in middle school and now I’m 31 years old. So it’s def...
This is the most unprofessional place I have ever shopped at... I purchased folders coffee from a different location for my mother. It was not the kind she wanted so I brought it to this Olive DG to EXCHANGE for the kind I needed. The cashier was ext...
The young lady who checked me out was very rude. She was annoyed and seriously rude. One of my favorite stores but seriously. Not happy about this visit at all
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, make sure to check the store layout to find what you need easily.
Try to go during off-peak hours to avoid crowds, especially in the evenings.
Don't forget that there's plenty of parking available, making it easy to stop by quickly.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
