Dollar Tree

Open Now
Est. 1992
★★★★4.2
Dollar Tree in Raleigh, NC

About Dollar Tree

Dollar Tree in Raleigh, NC offers a wide variety of products at unbeatable prices, including party supplies, office supplies, and cleaning products. They're known for their commitment to great value and frequently update their inventory with new items.

The store has a friendly and welcoming atmosphere, though customer experiences can vary. Many shoppers appreciate the helpfulness of the cashiers, while some have reported negative interactions with staff.

Located conveniently in Raleigh, Dollar Tree is accessible with ample parking available. It's a great spot to stop by for quick shopping trips, especially if you're looking for budget-friendly options.

Editor's Review

Dollar Tree in Raleigh, NC boasts an overall rating of 4.2 out of 5, based on 197 reviews. Reviewers generally appreciate various aspects of the store, particularly its cleanliness and organization. One customer, Makayla Parrish, noted, 'I was really impressed with this Dollar Tree location! The store was very clean, organized, and well-stocked.' This positive feedback underscores the store's effort to maintain a pleasant shopping environment.

However, not all experiences are favorable. Complaints regarding customer service emerge frequently. Greg Eiswirth shared a particularly troubling experience involving a rude employee, stating, 'I'd give zero if I could.' Such incidents highlight a concerning inconsistency in how customers are treated, which may overshadow the store's strengths.

Another recurring issue involves management's availability and responsiveness. Timothy Williams pointedly criticized the manager for neglecting customer service duties, stating, 'Selfish isn’t a good quality of a store manager.' This sentiment resonates with others who expect better oversight and engagement from store leaders.

Overall, while many customers appreciate Dollar Tree's value, regular stock updates, and a wide selection of products, the customer service dimension leaves room for improvement.

Best for: Frugal shoppers looking for everyday essentials and party supplies.

What We Like

  • Well-organized and clean store
  • Wide selection of affordable products
  • Frequent new stock arrivals

Room for Improvement

  • Inconsistent customer service experiences
  • Management availability issues
  • Operational hours not always honored

What Customers Are Saying

The sweetest cashier/customer service member that I've encountered in a long time.

Samantha DeMattio

If you are supposed to open at 8 am, why aren't the doors open at least by 8:05 am?

I Lee (TheBlackMadonna)

What to Expect

  • Expect a variety of products for every occasion at low prices.
  • You'll find a wide selection of items from cleaning supplies to arts and crafts materials.
  • Value is a highlight, with all items priced at just a dollar or slightly more.

Business Highlights

  • One-stop shop for party supplies
  • Wide selection of cleaning products
  • Offers frozen and refrigerated foods
  • Accepts EBT
  • New items available regularly
  • Great value on office supplies
  • Stock up on health and beauty supplies

Google Reviews

Greg Eiswirth
Greg Eiswirth5 months ago
☆☆☆☆

I'd give zero if I could. Lady working was rude and disrespectful to handicapped gentleman. Became louder and louder, used profane language. After he left, the employee continued to talk about about the gentleman and disrespect him. When I asked her ...

Timothy Williams
Timothy Williams2 years ago
☆☆☆☆

The manager said he was too busy to help ring people up. I told him those products won’t expire or spoil if he left them there to come help people out. Selfish isn’t a good quality of a store manager who is supposed to be the example of great custome...

Samantha DeMattio
Samantha DeMattio9 months ago
★★★★★

Cashier is always so kind and patient with every customer. Probably the sweetest cashier/customer service member that I've encountered in a long time. I appreciate the ones that are genuine and thoughtful no matter the circumstances, that's how custo...

Makayla Parrish
Makayla Parrish7 months ago
★★★★★

was really impressed with this Dollar Tree location! The store was very clean, organized, and well-stocked. It was easy to find what I needed, and the shelves were neat and full—not something you see at every Dollar Tree. Definitely one of the better...

I Lee (TheBlackMadonna)
I Lee (TheBlackMadonna)a month ago
☆☆☆☆

They do not honor their hours. If you are supposed to open at 8 am, why aren't the doors open at least by 8:05 am

Reviews from Google

Specialties

Party suppliesOffice suppliesCleaning supplies

Payment Methods

CashCredit/DebitEBT/SNAP

Frequently Asked Questions

Visiting Tips

Check for new inventory regularly as they update their stock often.

Try to visit during off-peak hours to avoid long lines at the checkout.

Look for nearby fast food options if you plan to grab a bite after shopping.

Hours

  • monday8:00 AM - 10:00 PM
  • tuesday8:00 AM - 10:00 PM
  • wednesday8:00 AM - 10:00 PM
  • thursday8:00 AM - 10:00 PM
  • friday8:00 AM - 10:00 PM
  • saturday8:00 AM - 10:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews