Dollar General
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About Dollar General
Dollar General in Omaha, NE, offers a wide range of products including groceries, health items, and household essentials at affordable prices. It's a convenient stop for those looking to stock up on everyday items without breaking the bank.
The store has a basic yet organized layout, making it easy for shoppers to find what they need. However, some customers have reported issues with employee service, which can affect the overall shopping experience.
Located in a bustling area of Omaha, Dollar General is easily accessible for local residents. There's ample parking available, making it a convenient choice for quick shopping trips.
Editor's Review
Dollar General in Omaha, NE, presents a mixed bag of experiences for its customers. On one hand, many shoppers appreciate its generally well-stocked shelves and the variety of items it offers. As one satisfied customer, Shelly Spreng, observed, the store is 'well stocked on most items.' However, this positive aspect is often overshadowed by service issues that seem to plague the location. Multiple reviews highlight a lack of customer service training, with one frustrated customer, T P, recounting an unpleasant experience during a power outage. She noted that an employee told customers to 'leave, you need to get out now.'
Another recurring theme points to problems with food item management, with several customers reporting expired products on the shelves. The experiences shared indicate that while Dollar General could be a convenient and affordable shopping option, the service quality leaves much to be desired. Dea Sellers pointed out the challenges faced by the staff, mentioning how 'the employees run that store on their own' while the general manager is often unavailable to support them.
What We Like
- Generally well-stocked shelves
- Affordable prices across a range of products
- Convenient location for quick shopping
Room for Improvement
- Inconsistent customer service experiences
- Issues with expired food items
- Poor management oversight
What Customers Are Saying
“Employees purposely left phone off of the line so that they wouldn’t have to pick up.”
— brinn anderson
“The way she speaks to her staff is sickening.”
— Dea Sellers
What Shoppers Say
Based on analysis of 5 customer reviews
“Extremely rude and told me they didn’t have it”
“The general manager is by far the rudest person”
“Purchased several food items that were expired”
“Employees were very excited to kick everyone out”
Insider Tips
Check food expiration dates before purchasing
Be prepared for possible restroom access issues
Expect limited staff assistance during busy times
What to Expect
- You can expect a straightforward shopping experience with a focus on convenience and affordability.
- The product selection is generally good, though there may be issues with item rotation, especially for perishable goods.
- Prices tend to be low, making it a great option for budget-conscious shoppers.
Google Reviews
Employees purposely left phone off of the line so that they wouldn’t have to pick up. Wanted to inquire about a product and tried multiple times but kept stating that line was busy… (over the span of an hour) Decided to make the drive and when I went...
Well stocked on most items. Store dies not seem to rotate food items properly. We have purchased several food items that were expired.
Your store lost power and your employees were very excited to kick everyone out. Told us not to come back , we're closed. Actually said leave, you need to get out now. Dont come back today. The lady asking everyone to leave was extremely rude and v...
The general manager laura is by far the rudest person I've ever encountered. The way she speaks to her staff is sickening. The workers are under paid and over worked. The ways she speaks to them was so unpleasant for me to listen to I had to speak up...
I’ve been shopping at Dollar General for years. Tonight was my first time that I went in and asked to use the restroom and I was denied. So my question is when customers come in with their children and they have to go to the bathroom, are they just s...
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're visiting for the first time, take a moment to familiarize yourself with the store layout to save time.
Try to visit during off-peak hours to avoid long lines and potential service issues.
Look for nearby parking options as the store can get busy, especially during weekends.
Hours
- monday8:00 AM - 9:00 PM
- tuesday8:00 AM - 9:00 PM
- wednesday8:00 AM - 9:00 PM
- thursday8:00 AM - 9:00 PM
- friday8:00 AM - 9:00 PM
- saturday8:00 AM - 9:00 PM
- sunday8:00 AM - 9:00 PM
