Family Dollar
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About Family Dollar
Family Dollar in Omaha, NE, is a discount store offering a variety of household supplies, groceries, and seasonal items at competitive prices. They focus on providing essential products for everyday needs, making it easy for customers to find affordable groceries and household goods.
The atmosphere at Family Dollar is generally friendly, with staff who are knowledgeable about product locations and eager to assist. However, customer service experiences can vary, with some shoppers reporting issues with staff responsiveness.
Located conveniently in Omaha, Family Dollar is easily accessible for those looking to stock up on essentials. The store has ample parking, making it a practical stop for quick shopping trips.
Editor's Review
If you’re looking for a budget-friendly spot in Omaha, Family Dollar might catch your eye. It's family-owned since 1992, which means there's a personal touch you might not find in a corporate chain. Reviewers consistently praise the competitive prices, especially on name brand snacks and organic produce. As Rhonda R. noted, 'They are very helpful when you need help finding a product and are knowledgeable about where everything is located.'
However, the shine wears off when you consider the recurring complaints about customer service. Multiple reviews mention employees being rude or dismissive. David H. shared a frustrating experience, saying, 'The employees don't care for their customers.' It's clear that while the store offers some solid deals, the staff's attitude can leave much to be desired.
Another recurring issue is the store's management and cleanliness. Customers like Sarah A. noted, 'It'd be a great store if the neighborhood would quit ripping everything off,' which points to not just external issues but possibly a lack of oversight. Cluttered aisles and inconsistent stocking are common themes, making shopping more of a hassle than it should be.
What We Like
- Helpful and knowledgeable staff when they are available
- Competitive prices on name brand snacks
- Regular new inventory every Tuesday
Room for Improvement
- Inconsistent customer service experience
- Cluttered store layout can be frustrating
- Staffing issues lead to long wait times
What Customers Are Saying
“They are very helpful when you need help finding a product and are knowledgeable about where everything is located.”
— Rhonda Rooks
“Customer service very poor. The young light skin lady that is pregnant is very rude and always on her phone.”
— David Holcomb
What to Expect
- Expect a friendly shopping atmosphere with staff ready to help you find what you need.
- You'll find a diverse selection of products, including organic produce and closeout deals.
- Prices are competitive, especially for name brand snacks and everyday essentials.
Business Highlights
- ✓Family owned since 1992
- ✓Accepts EBT/SNAP
- ✓New inventory every Tuesday
- ✓Wide range of household supplies
- ✓Discount groceries for any occasion
- ✓Seasonal items for special occasions
- ✓Smart Coupons for additional savings
Google Reviews
They are very helpful when you need help finding a product an are knowledgeable about where everything is located. One of the reasons why I like going there besides the prices are good too!
I wish I can leave NO STARS. This store is a joke. Literally every single time I go they are closed because they are on break. I come back 20 min later and doors were locked. Then One of the employees said to come back in an hour because they are sho...
Customer service very poor. The young light skin lady that is pregnant is very rude and always on her phone. I came in being polite saying hello good morning and no response. They say no cash back but the cash back button still gives us money. They s...
Can't seem to get people in there that Wana actually work and pit things on the shelf. New managers to young ,got gangster rap blasting like we on 30 th n ames gestations.. there's one chick who's been consistent there younger brown hair w glasses t...
This store is a joke. Always cluttered, in the aisles and behind the counter. Told me they aren't accepting returns, then proceeds to tell me only the manager is able to do returns and wont be in for another 2 days, not the 3 of them standing behind ...
Reviews from Google
Specialties
Payment Methods
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be sure to ask a staff member for help if you can't find something.
Consider visiting during non-peak hours to avoid long waits, especially if you need assistance.
There's plenty of parking available, making it easy to stop by even if you're in a hurry.
Hours
- monday9:00 AM - 10:00 PM
- tuesday9:00 AM - 10:00 PM
- wednesday9:00 AM - 10:00 PM
- thursday9:00 AM - 10:00 PM
- friday9:00 AM - 10:00 PM
- saturday9:00 AM - 10:00 PM
- sunday9:00 AM - 10:00 PM
