Dollar General
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About Dollar General
Dollar General in Kansas City, MO, offers a variety of everyday essentials, including groceries, household items, and personal care products. The store aims to provide convenience for local shoppers looking for affordable prices on a wide selection of items.
Customers often mention the friendly service they experience while shopping here, though some have noted issues with store hours and cash transactions. The atmosphere is generally casual and welcoming, making it a go-to spot for quick shopping trips.
Located conveniently in the heart of Kansas City, this Dollar General is easily accessible for residents in the area. It's a great option for those who need to grab essentials without traveling far.
Editor's Review
Dollar General in Kansas City, MO, garners an overall rating of 3.8 out of 5 based on 653 reviews, but the customer experience appears mixed. Despite some favorable feedback, a significant number of negative reviews highlight frequent operational issues. For instance, one reviewer, Fernando Leon, expressed frustration over closing times: 'They always close the store early and open late.' This aligns with other complaints regarding inconsistent service and untrustworthy practices. Customers like Charles Magaddino noted that staff often say one thing and then do another, which detracts from the shopping experience.
On the other hand, positive reviews do exist, with Carrie Avalos praising the store's customer service and its convenient location. She suggested that improvements in security could enhance the shopping experience, as robberies have led to early closures and a cashless policy. However, cleanliness remains a significant concern, as highlighted by Steve Branco, who described the store as messy: '...there are boxes everywhere and the store was just dirty.'
What We Like
- Convenient location for quick shopping
- Positive customer service experiences reported
- Affordable prices on everyday items
Room for Improvement
- Inconsistent operating hours
- Concerns over cleanliness and store organization
- Frequent cashless transactions causing frustration
What Customers Are Saying
“They always close the store early and open late.”
— Fernando Leon
“Untrustworthy people.”
— Charles Magaddino
“Just wish they could get better security so they won't keep getting robbed.”
— Carrie Avalos
What Shoppers Say
Based on analysis of 5 customer reviews
“Horrible service, close registers early”
“The store was just dirty, the floors need to be swept”
“They always close the store early and open late”
“Just wish they could get better security”
Insider Tips
Visit during peak hours to ensure service availability
Be prepared to pay with a card, as cash may not be accepted
What to Expect
- Expect a straightforward shopping experience with a focus on everyday essentials.
- You'll find a good selection of groceries, cleaning supplies, and personal care items at reasonable prices.
- Most items are budget-friendly, making it a practical choice for those looking to save money.
Google Reviews
They always close the store early and open late. Horrible service, close registers early and won't take cash, I was there yesterday and the 2 employees saw me walking to the door 7 minutes before closing time and they closed the doors on me, I was bu...
They tell you one thing and then do another. Untrustworthy people.
This store is closed to home , have great customer service never had a issue. Just wish they could get better security so they won't keep getting robbed was told that's the only reason they close early sometimes and only accept cards and NO cash. If ...
My first time at Dollar General, horrible, horrible, horrible experience. This location is a mess, there are boxes everywhere And the store was just dirty, the floors need to Be swept and mopped. The food coolers can use a general cleaning, the shelf...
I just left this Dollar General store at 7:20 PM September 3rd. I left because they told me that they weren't accepting cash. I believe the manager counted the drawer early. I was not the only one who left
Reviews from Google
Frequently Asked Questions
Visiting Tips
If you're a first-time visitor, be aware that the store may close earlier than the posted hours.
Try to visit during the day for a better selection and to avoid issues with cash payments.
There's often parking available nearby, so you shouldn't have trouble finding a spot.
Hours
- monday8:00 AM - 8:00 PM
- tuesday8:00 AM - 8:00 PM
- wednesday8:00 AM - 8:00 PM
- thursday8:00 AM - 8:00 PM
- friday8:00 AM - 8:00 PM
- saturday8:00 AM - 8:00 PM
- sunday8:00 AM - 8:00 PM