Dollar General

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★★★☆☆3.7
Dollar General in Kansas City, MO

About Dollar General

Dollar General in Kansas City, MO, offers a variety of everyday essentials including groceries, health products, and household items at budget-friendly prices. It's a convenient stop for those looking to stock up on necessities without breaking the bank.

The atmosphere can vary, with some customers noting that the store often feels messy and understocked. However, there are instances of friendly service, especially when employees are available to assist with inquiries about products.

Located conveniently in Kansas City, this Dollar General is easily accessible for locals and visitors alike. Its central location makes it a go-to spot for quick shopping trips, especially for those in nearby neighborhoods.

Editor's Review

The Dollar General in Kansas City, MO, has created quite a buzz among local shoppers, with a mix of positive experiences and grievances weaving through its reviews. Some patrons appreciate the convenience of a nearby store that provides essential items at low prices, often mentioning the presence of fresh vegetables and fruits, which is a rare find in discount retail settings. For instance, Kristy Snell pointed out, 'But does offer a fresh veggies/fruit section which I don't normally come across.' This reflects a genuine effort by the store to cater to basic grocery needs.

However, a significant number of reviews highlight a stark contrast in customer service and store maintenance. Shelita Fielder’s experience was particularly negative, stating, 'Rude clerk stocking cigarettes made a rude comment,' indicating that not all employees are engaging or helpful. Kimberly McDonald echoed these sentiments, declaring, 'The employees are ALWAYS seem to have a bad attitude,' which can be a major deterrent for potential customers. Such recurring complaints suggest that while the products might meet expectations, the environment often leaves much to be desired.

Overall, this Dollar General stands out for its affordable groceries and convenient location, yet it struggles with customer service issues and store upkeep that detract from a potentially positive shopping experience.

Best for: Budget-conscious shoppers looking for basic grocery items.

What We Like

  • Offers a selection of fresh produce, which is uncommon for discount stores
  • Convenient location for quick grocery runs
  • Affordable prices on essential items

Room for Improvement

  • Inconsistent customer service with reports of rudeness
  • Store cleanliness and maintenance issues reported frequently

What Customers Are Saying

But does offer a fresh veggies/fruit section which I don't normally come across.

Kristy Snell

Rude clerk stocking cigarettes made a rude comment when I inquired about the dying Christmas cactus.

Shelita Fielder

The employees are ALWAYS seem to have a bad attitude like they don’t want to work here.

Kimberly McDonald

What Shoppers Say

Based on analysis of 5 customer reviews

SelectionMixed

Very scarce selection.

StaffBelow Average

Employees dismissive, rude, doing their own thing.

CleanlinessBelow Average

The store is ALWAYS MESSY.

HoursBelow Average

The dollar general is not open.

Best for: Customers seeking budget items but prepared for inconsistent service.

Insider Tips

Visit during off-peak hours for better staff interaction.

Check Google for store hours before visiting.

What to Expect

  • You might find a basic selection of items, but be prepared for some disorganization during your visit.
  • The store does offer a fresh produce section, which can be a surprising find among typical dollar store items.
  • Prices are generally low, making it a decent option for budget-conscious shoppers looking for everyday essentials.

Google Reviews

Kristy Snell
Kristy Snell3 months ago
★★★☆☆

Quite possibly one of the emptiest stores I have frequented. Very scarce selection. But does offer a fresh veggies/fruit section which I don't normally come across.

Shelita Fielder
Shelita Fieldera month ago
☆☆☆☆

Rude clerk stocking cigarettes made a rude comment when I inquired about the dying Christmas cactus at the front door that the third employee asked finally told me were $7.00! Employees dismissive, rude, doing their own thing.

Kimberly McDonald
Kimberly McDonald5 years ago
☆☆☆☆

If I could give negative stars I WOULD in a heart beat. 1st the store is ALWAYS MESSY...., 2nd every time I come in the store EVEN WHEN I HAVE NO OTHER CHOICE. The employees are ALWAYS seem to have a bad attitude like they don’t want to work here.......

Meika Bee
Meika Bee4 months ago
★★★★★

I Was Running Late For Work Tonight & The Woman With The Glasses & The Locs That Was Working Was SO Kind & Helpful. Promote Herrrr 💙

That Girl They Call Triple Goddess
That Girl They Call Triple Goddess10 months ago
☆☆☆☆

The dollar general is not open. It has not been helping for a few days now and I just left there and it's still not open. Google needs to upgrade their store information when the number isn't working on when the store is closed. It shouldn't just say...

Reviews from Google

Frequently Asked Questions

Visiting Tips

If you're visiting for the first time, keep an eye out for the produce section, as it's not something you see in every dollar store.

Consider going earlier in the day for a quieter shopping experience, as it can get busier later on.

There’s usually parking available nearby, so you won't have to worry too much about finding a spot.

Hours

  • monday8:00 AM - 9:00 PM
  • tuesday8:00 AM - 9:00 PM
  • wednesday8:00 AM - 9:00 PM
  • thursday8:00 AM - 9:00 PM
  • friday8:00 AM - 9:00 PM
  • saturday8:00 AM - 9:00 PM
  • sunday8:00 AM - 9:00 PM

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Customer Reviews